Live Chat Software For PC

Best Alternatives to ServiceNow ITSM in 2026

50 top-rated alternatives ranked by similarity score, user rating & price — updated monthly

Showing 50 alternatives to ServiceNow ITSM · Ranked by match score

1
Zoho SalesIQ

Zoho SalesIQ

Conversations that convert, connections that last

Yearly,Monthly Free trial Live Chat Software
4.4 rating · 360 reviews
Match 94%
2
Zendesk Remote

Zendesk Remote

By Zendesk Remote

Yearly,Monthly Free trial Live Chat Software
4.3 rating · 235 reviews
Match 87%
3
zenzap

zenzap

The All-in-One Team Communication App

Yearly,Monthly Free trial Live Chat Software
Match 82%
4
Paradox

Paradox

Every great hire starts with

Yearly,Monthly HR Software
Match 75%
5
ClickUp

ClickUp

One app for projects, docs, chats, and more.

Yearly,Monthly Free trial Project Management Software
4.7 rating · 1488 reviews
Match 68%
6
LiveChat

LiveChat

By LiveChat

Yearly,Monthly Free trial Live Chat Software
4.5 rating · 673 reviews
Match 58%
7
Tidio Chat

Tidio Chat

By Tidio Chat

Yearly,Monthly Live Chat Software
Match 58%
8
LiveAgent

LiveAgent

By LiveAgent

Onetime(Perpetual License) Free trial Help Desk Software
4.6 rating · 816 reviews
Match 52%
9
Olark

Olark

By Olark

Onetime(Perpetual License) Free trial Live Chat Software
4.4 rating · 109 reviews
Match 50%
10
Hiver

Hiver

The AI-first customer service platform

Yearly,Monthly,Onetime(Perpetual License) Free trial Help Desk Software
4.7 rating · 330 reviews
Match 50%
11
HubSpot

HubSpot

By HubSpot Service Hub

Yearly,Monthly Live Chat Software
4.5 rating · 202 reviews
Match 50%
12
Intercom

Intercom

The best AI Agent and AI-first Customer Service Platform

Onetime(Perpetual License) Live Chat Software
4.4 rating · 637 reviews
Match 50%
13
Drift

Drift

By Drift

Onetime(Perpetual License) Conversational Marketing Software
4.3 rating · 394 reviews
Match 50%
14
Chaport

Chaport

By Chaport

Monthly,Yearly Free trial Live Chat Software
4.8 rating · 13 reviews
Match 50%
15
Freshchat

Freshchat

Software shouldn’t stand in the way of exceptional service

Yearly,Monthly Free trial Live Chat Software
4.4 rating · 243 reviews
Match 50%
16
JivoChat

JivoChat

By JivoChat

Yearly,Monthly Free trial Live Chat Software
4.2 rating · 73 reviews
Match 50%
17
Pure Chat

Pure Chat

By Pure Chat

Yearly,Monthly Free trial Live Chat Software
4.4 rating · 240 reviews
Match 50%
18
Smartsupp

Smartsupp

By Smartsupp

Yearly,Monthly Free trial Live Chat Software
4.4 rating · 44 reviews
Match 50%
19
tawk.to

tawk.to

By tawk.to

Onetime(Perpetual License) Live Chat Software
4.1 rating · 189 reviews
Match 50%
20
Crisp

Crisp

By Crisp

Onetime(Perpetual License) Free trial Live Chat Software
4.4 rating · 58 reviews
Match 50%
21
Chatra

Chatra

By Chatra

Monthly,Yearly Free trial Live Chat Software
4.4 rating · 20 reviews
Match 50%
22
Brevo

Brevo

Grow with our Email Marketing Platform & CRM suite

Yearly,Monthly Marketing Automation Software
Match 50%
23
Slack

Slack

By Slack

Onetime(Perpetual License) Free trial Business Instant Messaging Software
5.0 rating · 5 reviews
Match 50%
24
HelpOnClick

HelpOnClick

By HelpOnClick

Monthly,Yearly Free trial Live Chat Software
3.8 rating · 5 reviews
Match 50%
25
Natterly

Natterly

By Natterly

Onetime(Perpetual License) Free trial Live Chat Software
Match 50%
26
typedesk

typedesk

By typedesk

Onetime(Perpetual License) Free trial Live Chat Software
Match 50%
27
Chatlio

Chatlio

By Chatlio

Onetime(Perpetual License) Free trial Live Chat Software
4.4 rating · 59 reviews
Match 50%
28
Chaskiq

Chaskiq

By Chaskiq

Onetime(Perpetual License) Live Chat Software
Match 50%
29
Re:plain

Re:plain

By Re:plain

Onetime(Perpetual License) Free trial Live Chat Software
Match 50%
30
Channel.io

Channel.io

By Channel.io

Monthly,Yearly Free trial Live Chat Software
Match 50%
31
WebGreeter

WebGreeter

By WebGreeter

Onetime(Perpetual License) Free trial Live Chat Software
5.0 rating · 1 reviews
Match 50%
32
Hippo

Hippo

By Hippo

Monthly,Yearly Free trial Live Chat Software
4.0 rating · 4 reviews
Match 50%
33
raychat

raychat

By raychat

Onetime(Perpetual License) Free trial Live Chat Software
Match 50%
34
FocalScope

FocalScope

By FocalScope

Onetime(Perpetual License) Free trial Live Chat Software
3.5 rating · 1 reviews
Match 50%
35
MyLiveChat

MyLiveChat

By MyLiveChat

Onetime(Perpetual License) Free trial Live Chat Software
2.6 rating · 7 reviews
Match 50%
36
WhosOn

WhosOn

By WhosOn

Onetime(Perpetual License) Free trial Live Chat Software
4.0 rating · 20 reviews
Match 50%
37
HappyFox Chat

HappyFox Chat

By HappyFox Chat

Onetime(Perpetual License) Free trial Live Chat Software
4.5 rating · 102 reviews
Match 50%
38
Paldesk

Paldesk

By Paldesk

Monthly,Yearly Free trial Live Chat Software
4.5 rating · 11 reviews
Match 50%
39
WebsiteAlive

WebsiteAlive

By WebsiteAlive

Onetime(Perpetual License) Live Chat Software
3.8 rating · 6 reviews
Match 50%
40
ProProfs Chat

ProProfs Chat

By ProProfs Chat

Yearly,Monthly Free trial Live Chat Software
4.8 rating · 32 reviews
Match 50%
41
Acquire

Acquire

By Acquire

Onetime(Perpetual License) Live Chat Software
4.6 rating · 19 reviews
Match 50%
42
LiveHelpNow

LiveHelpNow

By LiveHelpNow

Onetime(Perpetual License) Free trial Live Chat Software
4.4 rating · 84 reviews
Match 50%
43
Comm100 Live Chat

Comm100 Live Chat

By Comm100 Live Chat

Onetime(Perpetual License) Free trial Live Chat Software
4.6 rating · 49 reviews
Match 50%
44
CAMS ERP

CAMS ERP

Software , ERP , Cloud

Yearly,Monthly,Onetime(Perpetual License),Transaction Web Analytics Software
Match 50%
45
Salesforce

Salesforce

Sales Force Automation Solutions And SFA Software

Yearly,Monthly,Onetime(Perpetual License) Free trial Dashboard Software
Match 50%
46
Zendesk Support Suite

Zendesk Support Suite

customer service just got easier

Yearly,Monthly Live Chat Software For PC
Match 50%
47
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk Software For Small Business | Service Center Software

Yearly,Monthly,Onetime(Perpetual License) Enterprise Wiki Software
Match 50%
48
AzureDesk

AzureDesk

AzureDesk - Help Desk software for all businesses

Yearly,Monthly,Onetime(Perpetual License) Free trial Live Chat Software For PC
Match 50%
49
HappyFox

HappyFox

One of the Best IT Help Desk Support Ticket System

Yearly,Monthly,Onetime(Perpetual License) Free trial Enterprise Wiki Software
Match 50%
50
Spiceworks

Spiceworks

Best Help Desk Software For Small Business

Yearly,Monthly,Onetime(Perpetual License) Free trial CRM Software For Individuals
Match 50%

Rankings updated June 2026 · Based on feature overlap, user ratings & pricing

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