Best Alternatives to ServiceNow ITSM in 2026
50 top-rated alternatives ranked by similarity score, user rating & price — updated monthly
Zoho SalesIQ
Conversations that convert, connections that last
Zendesk Remote
By Zendesk Remote
zenzap
The All-in-One Team Communication App
Paradox
Every great hire starts with
ClickUp
One app for projects, docs, chats, and more.
LiveChat
By LiveChat
Tidio Chat
By Tidio Chat
LiveAgent
By LiveAgent
Olark
By Olark
Hiver
The AI-first customer service platform
HubSpot
By HubSpot Service Hub
Intercom
The best AI Agent and AI-first Customer Service Platform
Drift
By Drift
Chaport
By Chaport
Freshchat
Software shouldn’t stand in the way of exceptional service
JivoChat
By JivoChat
Pure Chat
By Pure Chat
Smartsupp
By Smartsupp
tawk.to
By tawk.to
Crisp
By Crisp
Chatra
By Chatra
Brevo
Grow with our Email Marketing Platform & CRM suite
Slack
By Slack
HelpOnClick
By HelpOnClick
Natterly
By Natterly
typedesk
By typedesk
Chatlio
By Chatlio
Chaskiq
By Chaskiq
Re:plain
By Re:plain
Channel.io
By Channel.io
WebGreeter
By WebGreeter
Hippo
By Hippo
raychat
By raychat
FocalScope
By FocalScope
MyLiveChat
By MyLiveChat
WhosOn
By WhosOn
HappyFox Chat
By HappyFox Chat
Paldesk
By Paldesk
WebsiteAlive
By WebsiteAlive
ProProfs Chat
By ProProfs Chat
Acquire
By Acquire
LiveHelpNow
By LiveHelpNow
Comm100 Live Chat
By Comm100 Live Chat
CAMS ERP
Software , ERP , Cloud
Salesforce
Sales Force Automation Solutions And SFA Software
Zendesk Support Suite
customer service just got easier
ManageEngine ServiceDesk Plus
Help Desk Software For Small Business | Service Center Software
AzureDesk
AzureDesk - Help Desk software for all businesses
HappyFox
One of the Best IT Help Desk Support Ticket System
Spiceworks
Best Help Desk Software For Small Business