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Drift

Drift

By Drift

4.3  ·  394 reviews Conversational Marketing Software Onetime(Perpetual License)
About
Drift is a revenue acceleration platform that helps companies improve sales and productivity levels. It also allows companies to deliver personalized experiences to individual customers by bringing together their go-to-market teams. This way, they can improve the reach of their brand and shorten the sales cycle. More than 50,000 businesses from all around the world use Drift to generate a qualified pipeline in real-time. Brands can connect with their buyers over voice, chat, video, and email to accelerate revenues. Moreover, the integration facilities offered by Drift help brands engage their website visitors in real-time, providing personalized experiences accordingly. The timely notifications offered by the platform help organizations engage with their target accounts and never miss anything. Lastly, organizations can also rely on Drift to enhance revenues without increasing headcounts in a refreshingly frictionless manner.
Screenshots
Drift screenshot 1
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Pricing
Premium
USD0
  • Everything in Free plus:
  • Custom Chatbots - Engage
  • qualify
  • nurture
  • and convert site visitors 24/7 with personalized conversations.
  • Basic Lead Routing - Automatically route leads to the right rep.
  • Drift Intel - Identify even anonymous website visitors and personalize their experiences.
  • Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
  • Encryption at Rest - Data encryption in transit and at rest so your information is saf
Get Started
Enterprise
USD0
  • Everything in Advanced
  • plus:
  • Workspaces - Dedicated Drift instance with its own chatbots
  • reporting
  • users and settings. Additional workspaces are available for purchase.
  • Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
  • Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
  • Conversation Analysis - Uncover patterns and ins
Get Started
Free
USD0
Get Started
​​​​​​​Drift for Early Stage Startups
USD0
Get Started
Add playbook building services
USD0
Get Started
Virtual selling assistants
USD0
Get Started
User Reviews + Write a Review
"Thinking about using Drift? Beware. "

What do you like best? The actual software is very sophisticated and when implemented correctly could have a lot of value. What do you dislike? I began a contract with Drift back in May. What the system does is really incredible - IF they spend t...

"No Assistance or Support. AI doesn't even function well for them"

What do you like best? I like the concept of the product, but so far I haven't experienced anything that I like about it's actual functionality. What do you dislike? Dishonest sales process that promised a dedicated customer success team member ...

"Decent product, weak support, unethical billing"

What do you like best? The app interface is highly performant and intuitive. What do you dislike? Drift told me explicitly, several times, that my Drift help articles would not be indexed by search engines. Then, as I'm leaving Drift, all of a su...

"Misleading, no free trial and bad support"

What do you like best? I like their ads, landing page and messaging What do you dislike? Drift is messy and very limited. They don't allow to see what's inside. If you want then you have to pay. So we paid their monthly subscription just to view ...

"Really poor customer experience"

What do you like best? Design on their website is really fancy and modern. What do you dislike? My user experience is really bad. As a new user, I wanted a free trial. There was an option for startups, I filled in a form, met all conditions. Rece...

Frequently Asked Questions
How much does Drift cost?

Drift offers 7 pricing plan(s):

  • Premium — USD0.00
  • Advanced — USD0.00
  • Enterprise — USD0.00
  • Free — USD0.00
  • ​​​​​​​Drift for Early Stage Startups — USD0.00
  • Add playbook building services — USD0.00
  • Virtual selling assistants — USD0.00
Does Drift offer a free trial?

Drift does not currently offer a free trial.

What support does Drift provide?

Drift provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.

Is Drift cloud-based or on-premise?

Drift is Cloud Hosted software.

What training resources does Drift offer?

Drift provides Help Guides,Video Guides,Blogs for training.