LiveHelpNow
By LiveHelpNow
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Document Storage
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- Number of Agents: 1
- Realtime Visitor Monitoring
- Customer Lists
- Social Integration
- Custom Information Feed
- Advertising Billboards
- SMS Chat
- Facebook & Twitter Integrations
- Intelligent Triggers & Automations
- Plugins & Integrations
- Fully customizable with CSS
- CRM Integrations
- Remote Assistance
- Eventing API / Webhooks
- Enterprise Reporting & Analytics
- Customizable Surveys
- Multibrand Support
- Intelligent Canned Messages
- Automatic Language Translation
- Chat Whisper
- Inquiry Transfer
- Spell Check
- File Transf
- Number of Agents: 1
- Plugins & Integrations
- Fully customizable with CSS
- Enterprise Reporting & Analytics
- Multibrand Support
- File Transfer / Attachments
- Automatic Inquiry Tagging
- Filter & Search
- Self-service FAQ Articles
- Fully Customizable FAQ Site
- Beautifully integrated Chat
- Ticket and Knowledge base
- Call center ready
- Video chat
- Visitor banning
- US Based phone
- chat & email support
- Number of Agents: 1
- Plugins & Integrations
- Fully customizable with CSS
- Enterprise Reporting & Analytics
- Multibrand S
- Number of Agents: 1
- Customer Lists
- Social Integration
- Facebook and Twitter Integrations
- Intelligent Triggers and Automations
- Plugins & Integrations
- Fully customizable with CSS
- CRM Integrations
- Enterprise Reporting & Analytics
- Customizable Surveys
- Multibrand Support
- Intelligent Canned Messages
- Inquiry Transfer
- Spell Check
- File Transfer / Attachments
- PCI / HIPPA
- Financial grade security
- Conversion Tracking
- Secure Forms
- Automatic Inquiry Tagging
- Customizable Email Form
- Chat-to-Ticket
- Agent permiss
- Number of Agents: 1
- Plugins & Integrations
- Fully customizable with CSS
- Enterprise Reporting & Analytics
- Multibrand Support
- File Transfer / Attachments
- PCI / HIPAA
- Financial grade security
- Secure Forms
- Automatic Inquiry Tagging
- Agent permissions and restrictions
- Filter & Search
- Call logs
- Capture Callback Requests
- Beautifully integrated Chat
- Ticket and Knowledge base
- Call center ready
- Video chat
- Visitor banning
- US Based phone
- chat & email support
- Visitor banning
- US Based phone
- Chat and Email s
I had to ask a simple question and I used live Chat. Great! In the 6 hours since I've been asked to fill out three surveys regarding my experience. I want my experience to end! Leave me alone! You took a good experience and made it bad! You are like psycho ...
What do you like best? It's easy to communicate with customers who need help The pops ups are impossible to ignore - this is a good thing! What do you dislike? It's not clear how to differentiate between departments and permissions, and there...
What do you like best? Livehelp now is easy to use, and fast. You can put your own canned messages. What do you dislike? Although, LiveHelpnow has an horrendous user interface. I mean, really, really bad. The chat window is awfully small, while t...
What do you like best? Customers can reach out to my company 24/7. We do a lot of international business and Live help is a big help with international clients. What do you dislike? The software/operator panel can be slow (like an old computer. ...
What do you like best? LiveHelpNow provides a solid platform for handling live chat on our website, which allows for multiple unique chat windows, missed chat management and auto-log off users. Excellent support. What do you dislike? The chat win...
LiveHelpNow offers 4 pricing plan(s):
- Chat and SMS — USD21.00 /Month
- FAQ / Self-Service — USD21.00 /Month
- Support Ticket — USD21.00 /Month
- Call Management — USD9.00 /Month
LiveHelpNow is a Live Chat Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
Yes, LiveHelpNow offers a 0-day free trial.
LiveHelpNow provides Phone,Online (Ticket) support.
LiveHelpNow is Cloud Hosted software.
LiveHelpNow provides Help Guides,Blogs,Video Guides for training.
