HelpOnClick Pricing, Features & Reviews

About

HelpOnclick live chat software enables website owners to convert more of their visitors into paying customers, and retain more customers overall. By staying in touch with customers 24/7, you can quickly answer their questions and address their concerns, which leads to more sales and fewer customer service issues. The software is easy to set up and use, and it integrates seamlessly with all types of devices.

Key Features

✓ Visitor Targeting
✓ Transfers
✓ Shortcut Messages
✓ Persistent Chat
✓ Offline Form
✓ Knowledge Database
✓ Co-Browsing
✓ Agent Scheduling
✓ Video Chat
✓ Call Me Option
✓ Incident Management
✓ Social Media Integration
✓ Multi-Channel Communication
✓ Macros (Templated Responses)
✓ Document Storage
✓ Customizable Branding
✓ Ticket Management
✓ Surveys & Feedback
✓ Known Issue Management
✓ Knowledge Base
✓ Contract (SLA Management)
✓ Automated Routing
✓ Alerts (Escalation)
✓ Self Service Portal
✓ Live Chat
✓ Community Forums

Screenshots

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Pricing

Starter

USD12/User/Month

100 chats per month
5 departments
1 website
No Virtual Agent
Real-Time Traffic Monitor
Web
Desktop and Mobile Apps
Social Media Integrations
Advanced Reporting
Advanced Invitation Rules
Lifetime Chat History
Third Party Integrations
Security
100 chats per month
5 departments
1 website
No Virtual Agent
Real-Time Traffic Monitor
Web
Desktop and Mobile Apps
Social Media Integrations
Advanced Reporting
Advanced Invitation Rules
Lifetime Chat History
Third Party Integrations
Security

Contact Sales

Advanced

USD19/User/Month

Unlimited chats
Unlimited departments
5 websites
Virtual Agent Included
Includes features of All Plan
Unlimited chats
Unlimited departments
5 websites
Virtual Agent Included
Includes features of All Plan

Start Free Trial

User Reviews + Write a Review

★★★☆☆

"Estuve bien pero decidimos por otra herramienta"

What do you like best? Nos gustó el hecho de que pudiéramos generar reportes de los chat. La instalación del script en la web era muy fácil. Nos encantó poder ver lo que un usuario está haciendo en tiempo real en la web. What do you dislike? ...

GL

Gabriel L

★★★☆☆

"Estuve bien pero decidimos por otra herramienta"

What do you like best? Nos gustó el hecho de que pudiéramos generar reportes de los chat. La instalación del script en la web era muy fácil. Nos encantó poder ver lo que un usuario está haciendo en tiempo real en la web. What do you di...

BC

barbara c

★★★★☆

"Ingenious live chat to serve our customers"

What do you like best? It has advanced chat options for a more optimized customer service, it works anywhere I find my computer and no phone to always be in contact with my clients, it has a virtual agent 24 hours a day, 7 days a week. week, HelpOn...

★★★★☆

"Ingenious live chat to serve our customers"

What do you like best? It has advanced chat options for a more optimized customer service, it works anywhere I find my computer and no phone to always be in contact with my clients, it has a virtual agent 24 hours a day, 7 days a week. week, HelpOn...

GM

Gabriel Macedo

★★★★★

Great Chat Tool!

Read All 5 Reviews

Frequently Asked Questions

How much does HelpOnClick cost? ▼

HelpOnClick offers 2 pricing plan(s):

Starter — USD12.00 /User/Month
Advanced — USD19.00 /User/Month

What is HelpOnClick used for? ▼

HelpOnClick is a Live Chat Software solution. Top features include:

Visitor Targeting
Transfers
Shortcut Messages
Persistent Chat
Offline Form

Does HelpOnClick offer a free trial? ▼

Yes, HelpOnClick offers a 0-day free trial.

What support does HelpOnClick provide? ▼

HelpOnClick provides Phone,Business Hours,Online (Ticket) support.

Is HelpOnClick cloud-based or on-premise? ▼

HelpOnClick is Cloud Hosted software.

What training resources does HelpOnClick offer? ▼

HelpOnClick provides Help Guides,Blogs,Video Guides for training.