Contact Center Operations Software

Best Alternatives to ice Contact Center in 2026

50 top-rated alternatives ranked by similarity score, user rating & price — updated monthly

Showing 50 alternatives to ice Contact Center · Ranked by match score

1

Z

Zendesk Sell

By Zendesk Sell

Yearly,Monthly Free trial CRM Software

4.6 rating · 148 reviews

Match 94%

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2

C

CloudTalk

By CloudTalk

Yearly,Monthly Free trial Call Center Software

4.4 rating · 627 reviews

Match 87%

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3

F

Freshdesk Contact Center (Formerly Freshcaller)

Elevate care with fast and easy conversations

Yearly,Monthly Free trial Call Center Software

4.6 rating · 32 reviews

Match 82%

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4

K

KrispCall

AI Powered Modern Phone App for your Contact Center Software

Yearly,Monthly Free trial Cloud Telephony and IVRS Software

Match 75%

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5

Z

Zoho Voice

By Zoho

Yearly,Monthly,Onetime(Perpetual License) Free trial Accounting Software For PC

Match 68%

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6

S

StringeeX

By StringeeX

Monthly,Yearly Free trial Contact Center Operations Software

Match 58%

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7

C

CloudCall

By CloudCall

Onetime(Perpetual License) Contact Center Operations Software

Match 58%

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8

Q

QEval

By QEval

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 52%

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9

I

ipSCAPE

By ipSCAPE

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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10

G

Genesys PureConnect

By Genesys PureConnect

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 50%

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11

Z

Zultys MXIE

By Zultys MXIE

Onetime(Perpetual License) Contact Center Operations Software

4.0 rating · 28 reviews

Match 50%

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12

V

VoiceIQ

By VoiceIQ

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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13

V

Vonage Contact Center

By Vonage Contact Center

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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14

D

DYL Business Phone Service

By DYL Business Phone Service

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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15

T

Tresta

A business phone system you'll love

Yearly,Monthly,Transaction Free trial Business Phone System

Match 50%

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16

L

LiveOps

By LiveOps

Onetime(Perpetual License) Contact Center Operations Software

3.2 rating · 6 reviews

Match 50%

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17

C

CxEngage

By CxEngage

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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18

U

ULTATEL

Intelligent communications built for business

Yearly,Monthly Free trial VoIP Providers

Match 50%

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19

M

Magnetis

By Magnetis

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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20

C

Callision

By Callision

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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21

H

Hello Stats

By Hello Stats

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 50%

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22

D

Dynamic Contact Center Manager

By Dynamic Contact Center Manager

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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23

M

MyDoctorCalls

By MyDoctorCalls

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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24

B

BlackLab

By BlackLab

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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25

T

Track Leads

By Track Leads

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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26

C

CallTracking

By CallTracking

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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27

U

UpTeam

By UpTeam

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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28

I

i2x

By i2x

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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29

C

CallMatrix

By CallMatrix

Monthly,Yearly Contact Center Operations Software

Match 50%

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30

C

Convoso

Sales calls marked as spam?

Onetime(Perpetual License) Contact Center Operations Software

4.2 rating · 11 reviews

Match 50%

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31

V

Variphy

By Variphy

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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32

D

DCDial

By DCDial

Monthly,Yearly Contact Center Operations Software

5.0 rating · 12 reviews

Match 50%

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33

V

Voximplant Kit

By Voximplant Kit

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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34

U

UJET

By UJET

Onetime(Perpetual License) Contact Center Operations Software

4.8 rating · 269 reviews

Match 50%

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35

V

VCC Live

By VCC Live

Monthly,Yearly Contact Center Operations Software

4.7 rating · 33 reviews

Match 50%

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36

S

Squaretalk

By Squaretalk

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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37

A

Aloware

By Aloware

Onetime(Perpetual License) Contact Center Operations Software

4.7 rating · 96 reviews

Match 50%

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38

O

Ozonetel CloudAgent

By Ozonetel CloudAgent

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 50%

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39

3

3CX

By 3CX

Onetime(Perpetual License) Contact Center Operations Software

4.6 rating · 300 reviews

Match 50%

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40

V

VICIdial

By VICIdial

Onetime(Perpetual License) Contact Center Operations Software

4.4 rating · 40 reviews

Match 50%

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41

I

Intradiem

By Intradiem

Onetime(Perpetual License) Contact Center Operations Software

4.4 rating · 5 reviews

Match 50%

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42

N

Newfies-Dialer

By Newfies-Dialer

Onetime(Perpetual License) Contact Center Operations Software

Match 50%

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43

J

JustCall

By JustCall

Yearly,Monthly Contact Center Operations Software

4.5 rating · 38 reviews

Match 50%

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44

R

Ring.io

By Ring.io

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 50%

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45

L

LeadsRain

By LeadsRain

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 50%

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46

G

Genesys PureEngage

By Genesys PureEngage

Onetime(Perpetual License) Free trial Contact Center Operations Software

4.4 rating · 213 reviews

Match 50%

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47

A

Avaya Aura

By Avaya Aura

Onetime(Perpetual License) Contact Center Operations Software

4.1 rating · 79 reviews

Match 50%

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48

C

Channels

By Channels

Monthly,Yearly Free trial Contact Center Operations Software

4.5 rating · 14 reviews

Match 50%

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49

N

NICE inContact CXone

By NICE inContact CXone

Onetime(Perpetual License) Contact Center Operations Software

4.1 rating · 689 reviews

Match 50%

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50

8

8x8

By 8x8

Onetime(Perpetual License) Free trial Contact Center Operations Software

Match 50%

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Rankings updated June 2026 · Based on feature overlap, user ratings & pricing