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LiveOps

LiveOps

By LiveOps

3.2  ·  6 reviews Contact Center Operations Software Onetime(Perpetual License)
About
LiveOps is a modern call centre management software that enables businesses to work virtually from home. It delivers high-quality communication services to businesses and individuals alike, helping them work virtually from home. This platform is beneficial for businesses related to healthcare, insurance, travel & hospitality, retail and so forth. Moreover, LiveOps comes loaded with a wide range of advanced features that enable users to deliver exemplary customer service. Also, disaster recovery facilities available within the same helps out agents to combat natural disasters and the after-effects, in an organised way, by answering calls and providing all the necessary help to the affected ones. A comprehensive knowledge bank prepares highly trained and articulated agents who deliver expert solutions. Businesses also get to use the software to streamline services like content moderation, case and data management, quality assurance, distance learning and transcription services to deliver personalised content catering to all needs. Liveops also provides 24x7 data protection and fully compliant networks and systems eliminating data breaches.
Pricing
User Reviews + Write a Review
JN
J. November
★☆☆☆☆
Hmm...

Hmm, I'm showing interest in this company, agents keep sending messages. Asking me to schedule a time for a chat or join a zoom meeting. I responded to the text messages saying what time I would be available. NO RESPONSE on their end both times until the ne...

L
Linda
★★★☆☆
Helpful call center software

PROS & CONS What are the best aspects of this product? The good thing about this software is that you can route calls based on IVRs and on skillset. The software allows you to route calls to different dial points too. Liveops gives detailed re...

UI
User in Information Technology and Services
★★★☆☆
"LiveOps has great functionality and intentions, but falls short with bugs and lack of integration"

What do you like best? What I loved is that the product generally performs as promised. I was able to make dozens of dials quickly in a short amount of time and the records populated securely. What do you dislike? Ideally, it would b...

L
Linda
★★★☆☆
Helpful call center software

PROS & CONS What are the best aspects of this product? The good thing about this software is that you can route calls based on IVRs and on skillset. The software allows you to route calls to different dial points too. Liveops gives detailed repo...

UI
User in Telecommunications
★★★★☆
"Expert"

What do you like best? I enjoy the fact that everything is virtual. What do you dislike? There isn't anything not to like. It's an easy to use program. What problems are you solving with the product? What benefits have you rea...

Frequently Asked Questions
How much does LiveOps cost?

LiveOps offers 1 pricing plan(s):

  • LiveOps — USD0.00
Does LiveOps offer a free trial?

LiveOps does not currently offer a free trial.

What support does LiveOps provide?

LiveOps provides Online (Ticket) support.

Is LiveOps cloud-based or on-premise?

LiveOps is Cloud Hosted software.

What training resources does LiveOps offer?

LiveOps provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company LiveOps
HQ scottsdale, Arizona United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No