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Channels

Channels

By Channels

4.5  ·  14 reviews Contact Center Operations Software Monthly,Yearly
About
Channels is a phone system that uses data to give you information on who is calling, so you're always prepared. You can integrate it into your current workflow and connect it with apps you already use, like Shopify, Magento, Pipedrive, HubSpot, and more. Thanks to features like Welcome Message, IVR, Call Recordings, and International Phone number, you can build a helpline that is fully functioning, reliable, and can be used remotely by your customers. With the Chrome Extension, your sales team can make calls from any web page they're browsing - whether it's a CRM or marketplace.
Pricing
LITE
USD19/User/Month
  • Free incoming calls
  • Free phone number
  • 2 call distribution rules
  • 30 days of calls history
  • 1 active integration
  • Up to 5 callers in the queue
  • 24/7 Support
  • Free incoming calls
  • Free phone number
  • 2 call distribution rules
  • 30 days of calls history
  • 1 active integration
  • Up to 5 callers in the queue
  • 24/7 Support
Contact Sales
PRO
USD49/User/Month
  • Free incoming calls
  • Free phone number
  • All call distribution rules
  • 365 days of calls history
  • Unlimited integrations
  • Unlimited callers in queue
  • 24/7 Support
  • 365 days of call recordings storage
  • Unlimited number of IVRs
  • Unlimited minutes to US & Canada
  • Free incoming calls
  • Free phone number
  • All call distribution rules
  • 365 days of calls history
  • Unlimited integrations
  • Unlimited callers in queue
  • 24/7 Support
  • 365 days of call recordings storage
  • Unlimited number of IVRs
  • Unlimited minutes to US & Canada
Contact Sales
User Reviews + Write a Review
AI
Administrator in Information Technology and Services
★★★★☆
"Excellent support team"

What do you like best? quick response for any escalated issue - helpful - outstanding . App interface is nice and easy to use - efficient reports What do you dislike? may be of our poor internet connection we have issues with call q...

JV
juan v
★★★★☆
"Crazy Call Sales enablement software"

What do you like best? It is very easy to use and administer with this tool makes managing agents and campaigns really simple the application has managed to improve our performance. and increase our quality of service. What do you dis...

EB
Emil B
★★★★☆
"It is simple to use and help effective manage your team"

What do you like best? In my opinion charts are the best of all What do you dislike? data are generated for too long and this is not cool What problems are you solving with the product? What benefits have you realized? ...

KH
Kevin H
★★★★☆
"An extremely easy to use program that can be accessed from any browser."

What do you like best? Easy to manage at all levels, general configuration, users and campaigns flexible scripting tool very good sound quality exceptional customer service team very attentive to customer requests built-in email functionality, this...

UI
User in Outsourcing/Offshoring
★★★★★
" cooperation with CC"

What do you like best? readable dashboard, call panel, dialer efficiency, creating a campaign / team What do you dislike? platform stability, reporting, errors when creating a script What problems are you solving with the prod...

Frequently Asked Questions
How much does Channels cost?

Channels offers 3 pricing plan(s):

  • LITE — USD19.00 /User/Month
  • BASIC — USD29.00 /User/Month
  • PRO — USD49.00 /User/Month
Does Channels offer a free trial?

Yes, Channels offers a 0-day free trial.

What support does Channels provide?

Channels provides Phone,Online (Ticket) support.

Is Channels cloud-based or on-premise?

Channels is Cloud Hosted software.

What training resources does Channels offer?

Channels provides Help Guides,Blogs for training.

Tool Info
Company Channels
HQ San Francisco, California United States
Starting price USD19 /User/Month
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No