3CX
By 3CX
- Hosted on Cloud
- 1 Ring Group
- 1 Auto Attendant
- 3CX Talk / Meet Links
- Mobile & Desktop Apps
- Video Conferencing (Up to 25 participants)
- Team Messaging
- Live Chat
- WhatsApp Integration
- Hosted on Cloud
- 1 Ring Group
- 1 Auto Attendant
- 3CX Talk / Meet Links
- Mobile & Desktop Apps
- Video Conferencing (Up to 25 participants)
- Team Messaging
- Live Chat
- WhatsApp Integration
- Includes features of StartUp Free plan
- plus
- Choose SIP Trunk
- Multi-level IVR
- Call Queues
- Busy Lamp Field (BLF)
- Voicemail-to-text
- Holiday & Business Hours Routing
- Call & Chat Reporting
- Listen in
- Whisper
- Barge in
- Includes features of StartUp Free plan
- plus
- Choose SIP Trunk
- Multi-level IVR
- Call Queues
- Busy Lamp Field (BLF)
- Voicemail-to-text
- Holiday & Business Hours Routing
- Call & Chat Reporting
- Listen in
- Whisper
- Barge in
- Dedicated Hosted Instance (Hosting cost included)
- Includes features of StartUp Free plan
- plus
- Microsoft 365 Integration
- CRM Integration
- Call Recording
- Hot Desking
- SMS & MMS
- Video Conferencing (Up to 100 participants)
- Dedicated Hosted Instance (Hosting cost included)
- Includes features of StartUp Free plan
- plus
- Microsoft 365 Integration
- CRM Integration
- Call Recording
- Hot Desking
- SMS & MMS
- Video Conferencing (Up to 100 participants)
- Includes features of Dedicated Pro plan
- plus
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing (Up to 250 participants)
- Custom IP Phone Logo
- Includes features of Dedicated Pro plan
- plus
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing (Up to 250 participants)
- Custom IP Phone Logo
- Hosted in your Private Cloud: Amazon
- Azure
- On-Premise: Linux
- Windows
- Choose SIP Trunk
- Auto Attendant
- Call Logging
- Busy Lamp Field (BLF)
- Integrated Fax Server
- Headset Integration
- Video Conferencing (Up to 25 participants)
- Live Chat
- WhatsApp Integration
- Hosted in your Private Cloud: Amazon
- Azure
- On-Premise: Linux
- Windows
- Choose SIP Trunk
- Auto Attendant
- Call Logging
- Busy Lamp Field (BLF)
- Integrated Fax Server
- Headset Integration
- Video Conferencing (Up to 25 participants)
- Live Ch
- Includes features of 3CX Free plan
- plus
- Microsoft 365 Integration
- CRM Integration
- Call Queues
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in
- Whisper
- Barge in
- Hot Desking
- SMS & MMS
- Video Conferencing (Up to 100 participants)
- Hotel PBX
- Call Flow Designer
- Includes features of 3CX Free plan
- plus
- Microsoft 365 Integration
- CRM Integration
- Call Queues
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in
- Whisper
- Barge in
- Hot Desking
- SMS & MMS
- Video Conferencin
- Includes features of Dedicated Pro plan
- plus
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing (Up to 250 participants)
- Custom IP Phone Logo
- Includes features of Dedicated Pro plan
- plus
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing (Up to 250 participants)
- Custom IP Phone Logo
What do you like best? Not a fan. Too many outages and lost business opportunities. What do you dislike? Mobile App crashed constantly. Experienced 8 outages in 3 months, not a suitable solution for call center or 24x7 environment ...
What do you like best? It works once it is set up properly until they push a patch which breaks everything. What do you dislike? The fact their patches break everything. Recommendations to others considering t...
What do you like best? I like being able to take/make a call from my desktop without moving away from the machine or removing my headphones. What do you dislike? I dislike the fact that 3CX cannot read from my contacts list. This is whe...
What do you like best? The system itself was easy to use. Very simple design, didn't have issues running, overall a great tool for while your company has its own dialing system in the works. What do you dislike? Call quality, dropped ca...
What do you like best? that I can set up a private conference call line for my web demos with potential customers What do you dislike? call drop very often which is very frustrating and potential customers get very annoyed Rec...
3CX offers 7 pricing plan(s):
- StartUp Free — USD0.00
- StartUp Pro — USD175.00 /Year
- Dedicated Pro — USD295.00 /Year
- Dedicated Enterprise — USD330.00 /Year
- 3CX Free — USD0.00
- Dedicated Pro (Self-Managed) — USD145.00 /Year
- Dedicated Enterprise (Self-Managed) — USD180.00 /Year
3CX does not currently offer a free trial.
3CX provides Online (Ticket) support.
3CX is Cloud Hosted software.
3CX provides Help Guides,Blogs,Video Guides for training.
