BlackLab
By BlackLab
Contact Center Operations Software
Onetime(Perpetual License)
About
Make sure your customers can always reach you directly for your products and services, even if you use a third-party intermediary like Uber, Swiggy, or Dunzo. BlackLab will answer your calls and route them every time, so you never have to worry about missing a customer. With our webhooks and API, the sky's the limit for what you can do.
Pricing
Everyone
USD0
- IVR
- Voicemail
- Contact Manager
- Email Notification
- Reports
- Choice of voices
- EZ WhatsApp
- IVR
- Voicemail
- Contact Manager
- Email Notification
- Reports
- Choice of voices
- EZ WhatsApp
Essential
USD0
- Includes features of the Everyone plan
- plus
- Agent Transfer
- Additional Agents
- Click to Call
- SMS Notification
- Webhooks
- Includes features of the Everyone plan
- plus
- Agent Transfer
- Additional Agents
- Click to Call
- SMS Notification
- Webhooks
Everything
USD0
- Includes features of the Essential plan
- plus
- Virtual Number
- Call Recording
- WhatsApp Notification
- Includes features of the Essential plan
- plus
- Virtual Number
- Call Recording
- WhatsApp Notification
User Reviews
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Frequently Asked Questions
How much does BlackLab cost?
▼
BlackLab offers 3 pricing plan(s):
- Everyone — USD0.00
- Essential — USD0.00
- Everything — USD0.00
Does BlackLab offer a free trial?
▼
BlackLab does not currently offer a free trial.
What support does BlackLab provide?
▼
BlackLab provides Online (Ticket) support.
Is BlackLab cloud-based or on-premise?
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BlackLab is Cloud Hosted software.
What training resources does BlackLab offer?
▼
BlackLab provides Help Guides,Blogs,Video Guides for training.
