Customer Success Software

Best Alternatives to Ubiquity in 2026

50 top-rated alternatives ranked by similarity score, user rating & price — updated monthly

Showing 50 alternatives to Ubiquity · Ranked by match score

1
Zendesk Support

Zendesk Support

By Zendesk Support

Yearly,Monthly Free trial Help Desk Software
4.3 rating · 657 reviews
Match 94%
2
Absorb LMS

Absorb LMS

By Absorb LMS

Onetime(Perpetual License) Learning Experience Platform Software
4.4 rating · 87 reviews
Match 87%
3
Freshdesk

Freshdesk

By Freshdesk

Yearly,Monthly Free trial Customer Experience Management Software
4.0 rating · 401 reviews
Match 82%
4
dealfront

dealfront

Your fast-track to a high-quality pipeline

Transaction Sales Pipeline Management Software
Match 75%
5
Freshservice

Freshservice

By Freshservice

Yearly,Monthly Free trial IT Service Management (ITSM) Software
4.6 rating · 847 reviews
Match 68%
6
HubSpot CRM

HubSpot CRM

With HubSpot you can have it all

Yearly,Monthly CRM Software
5.0 rating · 5 reviews
Match 58%
7
Gainsight CS

Gainsight CS

By Gainsight CS

Onetime(Perpetual License) Customer Success Software
Match 58%
8
ChurnZero

ChurnZero

By ChurnZero

Onetime(Perpetual License) Free trial Customer Success Software
4.7 rating · 259 reviews
Match 52%
9
Totango

Totango

By Totango

Customer Success Software
4.2 rating · 195 reviews
Match 50%
10
Planhat

Planhat

By Planhat

Onetime(Perpetual License) Customer Success Software
Match 50%
11
ClientSuccess

ClientSuccess

By ClientSuccess

Onetime(Perpetual License) Customer Success Software
4.6 rating · 79 reviews
Match 50%
12
UserGuiding

UserGuiding

By UserGuiding

Onetime(Perpetual License) Free trial Customer Success Software
4.8 rating · 32 reviews
Match 50%
13
Custify

Custify

By Custify

Onetime(Perpetual License) Customer Success Software
5.0 rating · 40 reviews
Match 50%
14
SmartKarrot

SmartKarrot

By SmartKarrot

Onetime(Perpetual License) Customer Success Software
4.7 rating · 10 reviews
Match 50%
15
Akita

Akita

By Akita

Monthly,Yearly Customer Success Software
Match 50%
16
Intercom

Intercom

The best AI Agent and AI-first Customer Service Platform

Onetime(Perpetual License) Live Chat Software
4.4 rating · 637 reviews
Match 50%
17
Salesforce

Salesforce

Win more deals with the world’s #1 CRM Platform

Onetime(Perpetual License) Free trial CRM Software
5.0 rating · 5 reviews
Match 50%
18
Help Scout

Help Scout

By Help Scout

Yearly,Monthly Free trial Help Desk Software
4.3 rating · 235 reviews
Match 50%
19
Zendesk Support Suite

Zendesk Support Suite

customer service just got easier

Yearly,Monthly Live Chat Software For PC
Match 50%
20
Vitally

Vitally

By Vitally

Onetime(Perpetual License) Free trial Business Intelligence Software
Match 50%
21
Inmoment

Inmoment

By Inmoment

Onetime(Perpetual License) Free trial Text Mining Software
1.0 rating · 2 reviews
Match 50%
22
Zoho Desk

Zoho Desk

Top Rated Customer Service Help Desk Software

Yearly,Monthly,Onetime(Perpetual License) Free trial Help Desk Software
4.4 rating · 1667 reviews
Match 50%
23
STAMP

STAMP

By STAMP

Onetime(Perpetual License) Customer Success Software
Match 50%
24
Cami.ai

Cami.ai

By Cami.ai

Onetime(Perpetual License) Customer Success Software
Match 50%
25
CustomerLobby

CustomerLobby

By CustomerLobby

Onetime(Perpetual License) Customer Success Software
Match 50%
26
Sarbacane

Sarbacane

By Sarbacane

Onetime(Perpetual License) Customer Success Software
Match 50%
27
Churnly

Churnly

By Churnly

Onetime(Perpetual License) Customer Success Software
Match 50%
28
Vockam

Vockam

By Vockam

Onetime(Perpetual License) Customer Success Software
Match 50%
29
MetricsFlare

MetricsFlare

By MetricsFlare

Monthly,Yearly Free trial Customer Success Software
Match 50%
30
Dock

Dock

By Dock

Monthly,Yearly Free trial Customer Success Software
Match 50%
31
MHC EngageCX

MHC EngageCX

By MHC EngageCX

Onetime(Perpetual License) Customer Success Software
Match 50%
32
Quala

Quala

By Quala

Onetime(Perpetual License) Customer Success Software
Match 50%
33
Freshdesk Customer Success

Freshdesk Customer Success

By Freshdesk Customer Success

Yearly,Monthly Customer Success Software
Match 50%
34
Churn360

Churn360

By Churn360

Monthly,Yearly Customer Success Software
Match 50%
35
Kapta

Kapta

By Kapta

Onetime(Perpetual License) Customer Success Software
Match 50%
36
Churni

Churni

By Churni

Monthly,Yearly Free trial Customer Success Software
Match 50%
37
Simpu

Simpu

By Simpu

Onetime(Perpetual License) Customer Success Software
Match 50%
38
ProsperStack

ProsperStack

By ProsperStack

Onetime(Perpetual License) Free trial Customer Success Software
Match 50%
39
CogniSaaS

CogniSaaS

By CogniSaaS

Onetime(Perpetual License) Free trial Customer Success Software
Match 50%
40
Sidekick

Sidekick

By Sidekick

Monthly,Yearly Customer Success Software
Match 50%
41
Deep Talk

Deep Talk

By Deep Talk

Yearly,Monthly Customer Success Software
Match 50%
42
involve.ai

involve.ai

By involve.ai

Onetime(Perpetual License) Customer Success Software
Match 50%
43
Partenero

Partenero

By Partenero

Onetime(Perpetual License) Customer Success Software
Match 50%
44
Yarea

Yarea

By Yarea

Monthly,Yearly Free trial Customer Success Software
Match 50%
45
Upwere

Upwere

By Upwere

Monthly,Yearly Customer Success Software
Match 50%
46
Volie

Volie

By Volie

Onetime(Perpetual License) Customer Success Software
Match 50%
47
Empathy Logic

Empathy Logic

By Empathy Logic

Onetime(Perpetual License) Customer Success Software
Match 50%
48
CustomerSuccessBox

CustomerSuccessBox

By CustomerSuccessBox

Onetime(Perpetual License) Free trial Customer Success Software
Match 50%
49
2 Steps

2 Steps

By 2 Steps

Onetime(Perpetual License) Customer Success Software
Match 50%
50
Freshdesk Customer Success (Formely Freshsuccess)

Freshdesk Customer Success (Formely Freshsuccess)

By Freshdesk Customer Success (Formely Freshsuccess)

Onetime(Perpetual License) Customer Success Software
Match 50%

Rankings updated June 2026 · Based on feature overlap, user ratings & pricing

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