- Unlimited Users
- Support for 1 SaaS Product
- 4 Third Party Integrations
- Customer 360
- Healthscore
- Success Playbooks
- Email Campaigns
- Survey and NPS
- Product Analytics
- Task Management
- Touchpoint Management
- Early Warning Intelligence
- Account Segmentation
- End User Segmentation
- Automation
- Enterprise level BI Reporting
- Customer Portal - SmartKarrot Branding
- SmartKonversations (Customer Call Intelligence) - Available to Add-On
- Unlimited Users
- Support for 1 SaaS Product
- 4 Third Party Integrations
- Customer 3
- Customer 360
- Healthscore
- Success Playbooks
- Email Campaigns
- Survey and NPS
- Product Analytics
- Task Management
- Touchpoint Management
- Early Warning Intelligence
- Account Segmentation
- End User Segmentation
- Automation
- Enterprise level BI Reporting
- Customer Portal - Option to White Label
- Account Hierarchy
- Access to SmartKarrot on Salesforce AppExchange
- SmartKonversations (Customer Call Intelligence) - Available to Add-On
- Customer 360
- Healthscore
- Success Playbooks
- Email Campaigns
- Survey and NPS
- Product A
- Customer 360
- Healthscore
- Success Playbooks
- Email Campaigns
- Survey and NPS
- Product Analytics
- Task Management
- Touchpoint Management
- Early Warning Intelligence
- Account Segmentation
- End User Segmentation
- Automation
- Enterprise level BI Reporting
- Customer Portal - Option to White Label
- Account Hierarchy
- Access to SmartKarrot on Salesforce AppExchange
- SmartKonversations (Customer Call Intelligence) - Available to Add-On
- Access to Network of Advisors and Consultants
- Access to Customer Success Certificat
What do you like best? This is one of the very options we found that provided data driven approach to CSMs. Platform utilization as a SaaS company is very important to understand where we need to intervene and where the best utilization of the prod...
What do you like best? We are excited to be able to track the usage of our features and proactively take actions to address as required. It was a very tedious process for our CSM team to manually track it across various customers. Also, the ability...
What do you like best? SmartKarrot brings in quite lot of features that will help both B2C and B2B clients significantly in knowing the customer and usage pulse and then take necessary actions by creating segmentation at more granular level. Along ...
What do you like best? SmartKarrot is very detailed and intuitive to use. As an enterprise product company, what makes SmartKarrot absolutely useful to us is the deep insight of user behaviour that it provides. It tells our Customer Success team ex...
What do you like best? The fact that one is able to view and manage multiple touchpoints in a customer's journey for a client makes this a great platform to work with. What do you dislike? The user-interface could be slightly more intuit...
SmartKarrot offers 3 pricing plan(s):
- Growth — USD0.00
- Pro — USD0.00
- Enterprise — USD0.00
SmartKarrot does not currently offer a free trial.
SmartKarrot provides Online (Ticket) support.
SmartKarrot is Cloud Hosted software.
SmartKarrot provides Help Guides,Blogs,Video Guides for training.