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SmartKarrot

SmartKarrot

By SmartKarrot

4.7  ·  10 reviews Customer Success Software Onetime(Perpetual License)
About
SmartKarrot is an intelligent growth platform that helps businesses expand their customer base, increase revenue, and improve customer satisfaction. The platform provides businesses with a wide range of tools and features to help them analyze customer data, identify key trends, and develop targeted strategies to drive growth. One of the key benefits of SmartKarrot is its ability to provide real-time insights into customer behavior and preferences. This allows businesses to quickly identify areas where they can improve their products or services, and develop targeted campaigns to drive customer engagement and loyalty. In addition, the platform provides a range of automation tools that streamline workflows and reduce manual processes, enabling teams to focus on more strategic initiatives.
Screenshots
SmartKarrot screenshot 1
Screenshot 1
Pricing
Growth
USD0
  • Unlimited Users
  • Support for 1 SaaS Product
  • 4 Third Party Integrations
  • Customer 360
  • Healthscore
  • Success Playbooks
  • Email Campaigns
  • Survey and NPS
  • Product Analytics
  • Task Management
  • Touchpoint Management
  • Early Warning Intelligence
  • Account Segmentation
  • End User Segmentation
  • Automation
  • Enterprise level BI Reporting
  • Customer Portal - SmartKarrot Branding
  • SmartKonversations (Customer Call Intelligence) - Available to Add-On
  • Unlimited Users
  • Support for 1 SaaS Product
  • 4 Third Party Integrations
  • Customer 3
Get Started
Enterprise
USD0
  • Customer 360
  • Healthscore
  • Success Playbooks
  • Email Campaigns
  • Survey and NPS
  • Product Analytics
  • Task Management
  • Touchpoint Management
  • Early Warning Intelligence
  • Account Segmentation
  • End User Segmentation
  • Automation
  • Enterprise level BI Reporting
  • Customer Portal - Option to White Label
  • Account Hierarchy
  • Access to SmartKarrot on Salesforce AppExchange
  • SmartKonversations (Customer Call Intelligence) - Available to Add-On
  • Access to Network of Advisors and Consultants
  • Access to Customer Success Certificat
Get Started
User Reviews + Write a Review
ES
Executive Sponsor in Information Technology and Services
★★★★★
"Great data driven insights for CSM"

What do you like best? This is one of the very options we found that provided data driven approach to CSMs. Platform utilization as a SaaS company is very important to understand where we need to intervene and where the best utilization of the prod...

DS
Dheeraj S
★★★★★
"Good CS platform for B2B businesses"

What do you like best? We are excited to be able to track the usage of our features and proactively take actions to address as required. It was a very tedious process for our CSM team to manually track it across various customers. Also, the ability...

RR
Ravi R
★★★★★
"Get in depth Insights of usage and Segment your users in Smart Way."

What do you like best? SmartKarrot brings in quite lot of features that will help both B2C and B2B clients significantly in knowing the customer and usage pulse and then take necessary actions by creating segmentation at more granular level. Along ...

K
Kushmakar S
★★★★★
"A shot in the arm for our Customer Success efforts"

What do you like best? SmartKarrot is very detailed and intuitive to use. As an enterprise product company, what makes SmartKarrot absolutely useful to us is the deep insight of user behaviour that it provides. It tells our Customer Success team ex...

AI
Administrator in Marketing and Advertising
★★★★★
"Customer success management made easy"

What do you like best? The fact that one is able to view and manage multiple touchpoints in a customer's journey for a client makes this a great platform to work with. What do you dislike? The user-interface could be slightly more intuit...

Frequently Asked Questions
How much does SmartKarrot cost?

SmartKarrot offers 3 pricing plan(s):

  • Growth — USD0.00
  • Pro — USD0.00
  • Enterprise — USD0.00
Does SmartKarrot offer a free trial?

SmartKarrot does not currently offer a free trial.

What support does SmartKarrot provide?

SmartKarrot provides Online (Ticket) support.

Is SmartKarrot cloud-based or on-premise?

SmartKarrot is Cloud Hosted software.

What training resources does SmartKarrot offer?

SmartKarrot provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company SmartKarrot
HQ Frisco , Texas United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
SMEs SMEs
Customization
No