Gainsight CS
By Gainsight CS
Customer Success Software
Onetime(Perpetual License)
About
Gainsight CS is a customer success system that analyzes the customer journey across many channels to help firms streamline activities such as onboarding, retention, support, workflow management, and more. With Gainsight CS, managers can use video tutorials, walk-throughs, and other support resources to manage the training and implementation of new operations on the platform. Additionally, white-label capabilities are included in Gainsight CS, allowing businesses to design customised surveys using templates, issue automatic follow-up reminders, and evaluate client replies using machine learning and text analytics.
Some other notable capabilities of Gainsight CS include account planning, interaction tracking, targeted campaigns, alerts, goal management, and more. Furthermore, a video messaging tool allows users to make and distribute short movies to customers in order to increase consumer interaction. Gainsight CS allows teams to communicate client updates, insights, notes, emails, and to-do lists with external and internal stakeholders, allowing for
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Pricing
Gainsight CS
USD0
- Health Scoring
- Success Planning
- Proactive Playbooks
- Journey Orchestration
- Customer 360
- Scorecards
- TimeLine
- Horizon Analytics
- Health Scoring
- Success Planning
- Proactive Playbooks
- Journey Orchestration
- Customer 360
- Scorecards
- TimeLine
- Horizon Analytics
User Reviews
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Frequently Asked Questions
How much does Gainsight CS cost?
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Gainsight CS offers 1 pricing plan(s):
- Gainsight CS — USD0.00
Does Gainsight CS offer a free trial?
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Gainsight CS does not currently offer a free trial.
What support does Gainsight CS provide?
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Gainsight CS provides Phone,Email,Live Chat,Online (Ticket) support.
Is Gainsight CS cloud-based or on-premise?
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Gainsight CS is Cloud Hosted software.
What training resources does Gainsight CS offer?
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Gainsight CS provides Help Guides,Blogs for training.
