Service Desk Software

Best Alternatives to Electric in 2026

50 top-rated alternatives ranked by similarity score, user rating & price — updated monthly

Showing 50 alternatives to Electric · Ranked by match score

1

Z

Zendesk Support

By Zendesk Support

Yearly,Monthly Free trial Help Desk Software

4.3 rating · 657 reviews

Match 94%

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2

S

SuperOps.ai

Your Friendly Neighborhood


Yearly,Monthly,Onetime(Perpetual License) Free trial IT Service Management (ITSM) Software

Match 87%

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3

F

Freshdesk

By Freshdesk

Yearly,Monthly Free trial Customer Experience Management Software

4.0 rating · 401 reviews

Match 82%

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4

T

Tidio

By Tidio

Yearly,Monthly,Onetime(Perpetual License) Free trial Help Desk Software

Match 75%

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5

Z

Zoho Desk

Top Rated Customer Service Help Desk Software

Yearly,Monthly,Onetime(Perpetual License) Free trial Help Desk Software

4.4 rating · 1667 reviews

Match 68%

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6

H

HappyFox Assist AI

By HappyFox Assist AI

Onetime(Perpetual License) Service Desk Software

Match 58%

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7

M

ManageEngine ServiceDesk Plus

Design, automate, deliver, and manage critical IT and business services

Yearly,Monthly,Onetime(Perpetual License) Free trial Service Desk Software

4.2 rating · 136 reviews

Match 58%

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8

S

SolarWinds Service Desk

By SolarWinds Service Desk

Onetime(Perpetual License) Free trial Service Desk Software

4.3 rating · 156 reviews

Match 52%

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9

M

monday.com

Made for work, designed to love

Yearly,Monthly Free trial Help Desk Software

5.0 rating · 5 reviews

Match 50%

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10

L

LiveAgent

By LiveAgent

Onetime(Perpetual License) Free trial Help Desk Software

4.6 rating · 816 reviews

Match 50%

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11

H

Help Scout

By Help Scout

Yearly,Monthly Free trial Help Desk Software

4.3 rating · 235 reviews

Match 50%

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12

S

Salesforce Service Cloud

By Salesforce Service Cloud

Onetime(Perpetual License) Free trial Help Desk Software

4.7 rating · 20 reviews

Match 50%

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13

A

Atera

The only IT management platform powered by Action AITM

Yearly,Monthly Free trial Help Desk Software

4.7 rating · 147 reviews

Match 50%

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14

H

HubSpot

By HubSpot Service Hub

Yearly,Monthly Live Chat Software

4.5 rating · 202 reviews

Match 50%

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15

S

Spiceworks Help Desk

By Spiceworks Help Desk

Onetime(Perpetual License) Help Desk Software

Match 50%

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16

S

SysAid Help Desk

Best IT Help Desk Support Ticket System

Yearly,Monthly,Onetime(Perpetual License) Free trial Live Chat Software For PC

Match 50%

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17

J

JIRA Service Management

By Atlassian

Yearly,Monthly,Onetime(Perpetual License) Free trial SaaS Spend Management Software

Match 50%

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18

G

Gorgias

By Gorgias

Yearly,Monthly Free trial Help Desk Software

Match 50%

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19

F

Front

By Front

Onetime(Perpetual License) Help Desk Software

4.8 rating · 453 reviews

Match 50%

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20

I

Incident IQ

By Incident IQ

Onetime(Perpetual License) Service Desk Software

Match 50%

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21

I

Ivanti Service Manager

By Ivanti Service Manager

Onetime(Perpetual License) Free trial Service Desk Software

3.9 rating · 171 reviews

Match 50%

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22

S

Serviceaide ChangeGear

By Serviceaide ChangeGear

Onetime(Perpetual License) Service Desk Software

Match 50%

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23

B

BackHQ

By BackHQ

Onetime(Perpetual License) Service Desk Software

Match 50%

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24

T

Track-It

By Track-It

Onetime(Perpetual License) Service Desk Software

4.5 rating · 4 reviews

Match 50%

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25

C

Centreon

By Centreon

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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26

A

Alemba Service Manager

By Alemba Service Manager

Onetime(Perpetual License) Service Desk Software

Match 50%

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27

D

Deepser

By Deepser

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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28

Z

Zendesk

Better analytics software, faster resolutions

Onetime(Perpetual License) Free trial Business Intelligence Software

Match 50%

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29

M

Micro Focus Service Manager

By Micro Focus Service Manager

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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30

I

IBM Control Desk

By IBM Control Desk

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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31

S

Service Creatio

By Service Creatio

Onetime(Perpetual License) Free trial Service Desk Software

4.6 rating · 5 reviews

Match 50%

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32

V

Vivantio

By Vivantio

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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33

V

Vertask

By Vertask

Onetime(Perpetual License) Free trial Service Desk Software

5.0 rating · 1 reviews

Match 50%

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34

W

Wolken ServiceDesk

By Wolken ServiceDesk

Onetime(Perpetual License) Service Desk Software

Match 50%

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35

H

Halo Service Desk

By Halo Service Desk

Onetime(Perpetual License) Free trial Service Desk Software

4.8 rating · 9 reviews

Match 50%

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36

T

TechExcel ServiceWise

By TechExcel ServiceWise

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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37

I

iSupport Software

By iSupport Software

Onetime(Perpetual License) Service Desk Software

Match 50%

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38

I

InvGate Service Desk

By InvGate Service Desk

Onetime(Perpetual License) Free trial Service Desk Software

4.7 rating · 13 reviews

Match 50%

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39

T

Tikit

By Tikit

Monthly,Yearly Free trial Service Desk Software

Match 50%

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40

A

ALVAO Service Desk

By ALVAO Service Desk

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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41

H

HR365 Helpdesk

By HR365 Helpdesk

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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42

V

Vorex

By Vorex

Onetime(Perpetual License) Service Desk Software

Match 50%

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43

T

TeamHeadquarters

By TeamHeadquarters

Onetime(Perpetual License) Service Desk Software

Match 50%

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44

A

atSpoke

By atSpoke

Onetime(Perpetual License) Service Desk Software

4.5 rating · 62 reviews

Match 50%

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45

S

ServicePRO

By ServicePRO

Onetime(Perpetual License) Free trial Service Desk Software

Match 50%

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46

S

Symantec ServiceDesk

By Symantec ServiceDesk

Onetime(Perpetual License) Service Desk Software

Match 50%

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47

S

SunView ChangeGear

By SunView ChangeGear

Onetime(Perpetual License) Service Desk Software

Match 50%

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48

W

Web+Center

By Web+Center

Onetime(Perpetual License) Service Desk Software

Match 50%

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49

S

Suptask

By Suptask

Monthly,Yearly Service Desk Software

Match 50%

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50

H

Hipporello

By Hipporello

Onetime(Perpetual License) Service Desk Software

Match 50%

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Rankings updated June 2026 · Based on feature overlap, user ratings & pricing