About
Reduce ticket capacity by increasing employee experiences with seamless support at the speed of conversation. Key features include ticket creation from Teams chat and email, AI-powered ticket deflection, automated workflows, reporting, and Power BI integration.
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Pricing
Microsoft Teams Ticketing
USD100/Month
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based Chat & Email Support
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based
Microsoft 365 Service Desk
USD500/Month
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Coming Soon!)
- Dedicated Customer Success Manager
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Com
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Frequently Asked Questions
How much does Tikit cost?
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Tikit offers 2 pricing plan(s):
- Microsoft Teams Ticketing — USD100.00 /Month
- Microsoft 365 Service Desk — USD500.00 /Month
Does Tikit offer a free trial?
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Yes, Tikit offers a 0-day free trial.
What support does Tikit provide?
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Tikit provides Online (Ticket) support.
Is Tikit cloud-based or on-premise?
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Tikit is Cloud Hosted software.
What training resources does Tikit offer?
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Tikit provides Help Guides,Blogs,Video Guides for training.
