Servetel
By Servetel
Call Center Software
Onetime(Perpetual License)
About
Servetel is a cloud-based telephonic service providing software company. The software comes with an interactive voice response (IVR) feature that allows its users to improve their customer engagement efficiently. Further, it has a voice broadcasting feature that allows users to convey their voice messages to the mass audience. One can easily record conversations with the customers for quality control, live monitoring and performance review with the software’s call recording feature. Users can forward business calls to any available destinations with Servetel’s call forwarding feature. The software also comes with a remote admin portal so that the company head can stay updated about every ongoing call between customers and agents. Users can keep track of the number of missed calls and received calls with the active SMS feature of the software.
Key Features
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Live Chat
- ✓ Progressive Dialer
- ✓ Predictive Dialer
Pricing
Servetel
USD0
- Voice over artists for IVR recordings
- Text-to-speech customization
- Multi level IVR
- Call Whisper and Barge
- Live Call Transfer
- Instant Missed Call Alerts
- Call Recording
- Call Tracking and Analytics
- Call Queue Management
- CRM Applications
- Webhook APIs
- Simple to use Rest APIs
- Agent/Number/Call Reports
- Customizable Reporting
- Report Scheduling
- All-in-one intuitive web portal
- Access to real-time data
- HD Voice Quality
- Voice over artists for IVR recordings
- Text-to-speech customization
- Multi level IVR
- Call
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Frequently Asked Questions
How much does Servetel cost?
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Servetel offers 1 pricing plan(s):
- Servetel — USD0.00
What is Servetel used for?
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Servetel is a Call Center Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Does Servetel offer a free trial?
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Yes, Servetel offers a 0-day free trial.
What support does Servetel provide?
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Servetel provides Phone,Online (Ticket) support.
Is Servetel cloud-based or on-premise?
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Servetel is Cloud Hosted software.
What training resources does Servetel offer?
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Servetel provides Help Guides,Blogs,Video Guides for training.
