LOGIC RMS is specially crafted to create, deliver and optimize customer experiences. It is easily capable of handling most of the complex inventory mix. That offers flexible organization structures with multiple operating units, retail outlets, and warehousing. Assisting top management with the user-defined profiles helps them dynamically control business operations remotely with access to unified databases. It is facilitating various retail operations like tracking and directing the sales workforce, accepting and tracking sales orders, customized documents and reports, financial accounting and billing, streamlines various retailing processes at clients' ease.
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- ✓ Visitor Targeting
- ✓ Video Chat
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Call Me Option
- ✓ Agent Scheduling
- ✓ Persistent Chat
- ✓ Contact Management
- ✓ Calendar Management
Contact us to get detailed pricing as per your requirements.
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LOGIC RMS is a Call Center Software For Mac solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Yes, LOGIC RMS offers a 14-day free trial.
LOGIC RMS provides Phone,Email support.
LOGIC RMS provides Blogs,Webinars,Infographics for training.
