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Knowlarity

Knowlarity

By Knowlarity

3.7  ·  9 reviews Call Center Software Onetime(Perpetual License)
About
Knowlarity's cloud-based solutions offer a secure, flexible, and automated platform that helps digitize a distributed workforce to run businesses across geographical boundaries. It provides explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined and personalized engagement. This, in turn, improves marketing campaigns, sales support, CSATs, and nurture quality leads while driving more ROI by reducing churn with a seamless customer journey. In addition, it makes your smartphone a mini contact center by saving extra expenses and making you available to your customers after business hours while working remotely. Creating a digital workforce for the future to sustain in the long run is another key benefit. Business verticals from large enterprises to startups to SMBs can scale at ease while serving a streamlined customer experience.
Key Features
  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
Screenshots
Knowlarity screenshot 1
Screenshot 1
Pricing
User Reviews + Write a Review
HM
Hive Msg
★☆☆☆☆
very bad customer services

very bad customer services

★★★☆☆
"Value for money"

What do you like best? - The downtime is very very very few. - Reliable in terms of availability - Ease of using the panel What do you dislike? - Reports are very unorganised - Pathetic support team Recommendations to others consideri...

SC
Shubham C
★★★★☆
"Helping in extending business"

What do you like best? Best for managing business and bringing more business via calling in a interactive AI way What do you dislike? Service has down times too, bugs are there What problems are you solving with the product? Wha...

★★★★☆
"Helping in extending business"

What do you like best? Best for managing business and bringing more business via calling in a interactive AI way What do you dislike? Service has down times too, bugs are there What problems are you solving with the product? What benefits have...

★★★★☆
"Hassle Free Setup & Service"

What do you like best? No setup or set of wires are required for setup of a call centre. Just a solution working over website will solve the problem What do you dislike? Sometimes the voice quality over the solution is not up to the mark and voic...

Frequently Asked Questions
How much does Knowlarity cost?

Knowlarity offers 1 pricing plan(s):

  • Knowlarity — USD0.00
What is Knowlarity used for?

Knowlarity is a Call Center Software solution. Top features include:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
Does Knowlarity offer a free trial?

Yes, Knowlarity offers a 0-day free trial.

What support does Knowlarity provide?

Knowlarity provides Business Hours,Online (Ticket) support.

Is Knowlarity cloud-based or on-premise?

Knowlarity is Cloud Hosted software.

What training resources does Knowlarity offer?

Knowlarity provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company Knowlarity
HQ Haryana,
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No