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CallTools

CallTools

By CallTools

4.9  ·  86 reviews Call Center Software Onetime(Perpetual License)
About
CallTools is a call center management solution designed for businesses of all sizes. It offers a variety of features, including predictive dialing, preview dialing, real-time review and call recording, detailed reports, and more. Additionally, CallTools integrates with 750+ apps using Zapier, and offers a business SMS messaging feature for lead nurturing.
Key Features
  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
Screenshots
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Pricing
User Reviews + Write a Review
R
Reggie
★☆☆☆☆
IVE PAID FOR MY SERVICE AND IVE CALLED…

IVE PAID FOR MY SERVICE AND IVE CALLED EVERY DAY AND NO ONE HAS ANWSWERED AND YOU A CALLL COMPANY I HAVE NOT BEEN ABLE TO LOG IN AND NO 1 CARES AT ALL I WANT MY REFUND

UI
User in Outsourcing/Offshoring
★★★★☆
"Best predictive dialer, best value"

What do you like best? Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other syste...

★★★★☆
"Best predictive dialer, best value"

What do you like best? Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other system I t...

ML
Maria L
★★★★☆
"Web based VOIP for startup business "

What do you like best? If you have 2-5 agents only and are taking a minimal number of calls, Calltools is definitely an ideal platform to use. With an easy setup with just username and password, your agent can start calling right away. It is web-ba...

JF
James Furbush
★★★★★
Fantastic Platform

The team at call tools is very friendly and helpful, great experience

Frequently Asked Questions
How much does CallTools cost?

CallTools offers 1 pricing plan(s):

  • CallTools — USD0.00
What is CallTools used for?

CallTools is a Call Center Software solution. Top features include:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
Does CallTools offer a free trial?

CallTools does not currently offer a free trial.

What support does CallTools provide?

CallTools provides Phone,Business Hours,Online (Ticket) support.

Is CallTools cloud-based or on-premise?

CallTools is Cloud Hosted software.

What training resources does CallTools offer?

CallTools provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company CallTools
HQ Irvine, California United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No