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Call Box

Call Box

By Call Box

4.2  ·  78 reviews Inbound Call Tracking Software Onetime(Perpetual License)
About
Call Box provides phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business.
Pricing
User Reviews + Write a Review
JH
Jacquelyn H
★☆☆☆☆
"Outdated, Difficult to Use"

What do you like best? Cost wasn't super expensive; keyword level tracking What do you dislike? While Century Interactive may be more cost-effective than other solutions, we ultimately left for another provider, as finding implementing ...

AI
Administrator in Telecommunications
★☆☆☆☆
"switched away"

What do you like best? good selection of vanity numbers, tracking numbers seem less spammy that way What do you dislike? price point higher than competitors, switched and saved a lot of money What problems are you solving with...

AI
Agency in Marketing and Advertising
★★☆☆☆
"Expensive for what you get"

What do you like best? Integration with other tracking systems such as Google Analytics. Keyword level data. What do you dislike? The dynamic numbers were a major problem with a lot of our clients. What problems are y...

AB
Ashley B
★★☆☆☆
"Overall, we have had a decent experience"

What do you like best? Their system is user friendly for our clients. We utlize their call tracking software for a program on our sites. We are able to offer the service to clients, and allow them to utlize their own client logins to pull reports, ...

IC
Internal Consultant in Medical Practice
★★★☆☆
"My Review"

What do you like best? I think some of the features with Call Interactive are very useful like being able to listen and review calls. I also like that the software shows the click trail of calls. I also like how easy it is to export excel ...

Frequently Asked Questions
How much does Call Box cost?

Call Box offers 1 pricing plan(s):

  • Call Box — USD0.00
Does Call Box offer a free trial?

Call Box does not currently offer a free trial.

What support does Call Box provide?

Call Box provides Business Hours,Online (Ticket) support.

Is Call Box cloud-based or on-premise?

Call Box is Cloud Hosted software.

What training resources does Call Box offer?

Call Box provides Help Guides,Blogs for training.

Tool Info
Company Call Box
HQ Dallas , Texas United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No