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VoiceOps

VoiceOps Verified

By VoiceOps

4.8  ·  12 reviews Conversation Intelligence Software Onetime(Perpetual License)
About
VoiceOps is a coaching enablement software designed for call centres. The software is the first of its kind for it conveniently turns call centre data into measurable outcomes for the relevant teams. VoiceOps helps in maintaining measured adherence to the call flow. With a large number of calls at a go, it often becomes confusing and difficult for the call centre people to adjust through. This is where VoiceOps comes in and helps clients to reduce their performance gaps, generating stellar ROIs.
Screenshots
VoiceOps screenshot 1
Screenshot 1
Pricing
User Reviews + Write a Review
JB
JaMeya B
★★★★☆
"Useful"

What do you like best? I love the intuitive system and the progressive training. What do you dislike? I dislake the limited chat features..... What problems are you solving with the product? What benefits have you realized? ...

LB
Laurel B
★★★★☆
"I have Used it a few times"

What do you like best? Used it a few times. I rather talk to a computer . Rather than using my fingers. What do you dislike? It doesn’t always catch grammar mistakes or spelling mistakes . What problems are you solving with t...

UI
User in Financial Services
★★★★★
"Easy way to gather data for sales teams"

What do you like best? I enjoy the 2-in-1 aspect of data and coaching. There isn’t always enough time to do both and VoiceOps kills two birds with one stone. What do you dislike? Nothing to dislike so far. In the initial phases of utili...

TF
Tymour F
★★★★★
"Reliable call analytics you can coach to"

What do you like best? Accurate transcription, team-wide rollups, breakdowns by skill but easy to drill into calls and see context. What do you dislike? There's nothing that I dislike about this product. More flexibility in data queries...

JM
Jacob M
★★★★★
"VoiceOps SUPER-fan "

What do you like best? Our team immediately saw an improvement in the effectiveness of our coaching sessions. What do you dislike? I haven't found anything to dislike - I'd love to be able to export a wider variety of reports, but that'...

Frequently Asked Questions
How much does VoiceOps cost?

VoiceOps offers 1 pricing plan(s):

  • VoiceOps — USD0.00
Does VoiceOps offer a free trial?

VoiceOps does not currently offer a free trial.

What support does VoiceOps provide?

VoiceOps provides Phone,Business Hours,Online (Ticket) support.

Is VoiceOps cloud-based or on-premise?

VoiceOps is Cloud Hosted software.

What training resources does VoiceOps offer?

VoiceOps provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company VoiceOps
HQ San Francisco, California United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No