VictorOps
By VictorOps
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
- Users: 10
- 100+ Out-of-the-Box Integrations
- ITSM Integrations (ServiceNow
- JIRA)
- Advanced Splunk Integrations
- Unlimited Custom Integrations via REST API
- Reroute
- Ack
- Snooze and Resolve in Slack
- Route Alerts to Private Slack Channels
- Route Alerts Based on Team to Slack Channels
- ChatOps Collaboration
- In-App Collaboration (Mobile/Web)
- Reliable Notifications and Escalations
- Unlimited API Access and Methods
- Unlimited Domestic SMS Notifications
- Unlimited International SMS Notifications
- Unlimited Email
- Includes Starter Plan features
- plus
- Users: Unlimited
- Enriched Notifications with Runbooks and Annotations
- Includes Starter Plan features
- plus
- Users: Unlimited
- Enriched Notifications with Runbooks and Annotations
- Includes Growth Plan features
- plus
- ITSM Integrations (ServiceNow
- JIRA)
- Similar Incidents
- Suggested Responders
- Enriched Notifications with Runbooks and Annotations
- Noise Suppression (Alert Rules Engine)
- Appended Alert Instructions and Images
- Advanced Analytics
- Incident Frequency Report
- Conference Bridge
- Single Sign-On (SSO)
- Custom Outbound Webhooks
- Includes Growth Plan features
- plus
- ITSM Integrations (ServiceNow
- JIRA)
- Similar Incidents
- Suggested Responders
- Enriched Notifications with Runbooks
- Includes Enterprise Plan features
- plus
- Users: Unlimited
- Includes Enterprise Plan features
- plus
- Users: Unlimited
What do you like best? I like that I can create incidents and respond to tickets. What do you dislike? Not user friendly. Very difficult to configure. Some simple, helpful features are missing (versus competitors). My development teams d...
What do you like best? My favorite aspect of their system is the ability to highly customize just about everything. We do this via a tool they provide called the transmogrifier which allows you to select fields on incoming data streams and perform ...
What do you like best? Many options for alerting. Scheduling is okay, but has a learning curve. What do you dislike? Overriding on call is a a pain (one can not assign someone else on call unless admin). Scheduling intricate handoffs is...
What do you like best? Flexibility of product, continuous releasing of new features and improvement of existing UI. What do you dislike? Reporting is underdeveloped, administration can be difficult for larger companies. Recommen...
What do you like best? What I like the best is the simplicity to set it up and to integrate with other tools. as well as the versatility to create different teams with different escalation schedules and paging policies. I also like having the abili...
VictorOps offers 4 pricing plan(s):
- Starter — USD8.00 /User/Month
- Growth — USD30.00 /User/Month
- Enterprise — USD33.00 /User/Month
- Custom — USD0.00
VictorOps is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Yes, VictorOps offers a 0-day free trial.
VictorOps provides Help Guides,Blogs,Video Guides for training.
