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UserVoice

UserVoice

Build products your customers can’t resist.

4.4  ·  139 reviews Idea Management Software Onetime(Perpetual License)
About
UserVoice is a feedback management platform that enables users to collect customer feedback and acquire actionable insights for product development. It assists users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business's growth. UserVoice is an advanced solution for feedback management that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow under a single customizable dashboard. It further allows connecting your roadmaps for measuring the progress of your project. It offers tools for segmentation and survey management as well. UserVoice is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that make it a perfect fit for all types of enterprises ranging from small to medium to large. The platform offers a free trial to assist its users in understanding its features before buying its
Key Features
  • Collaboration Tools
  • Ideation
  • Feedback Management
  • Idea Ranking
Screenshots
UserVoice screenshot 1
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UserVoice screenshot 2
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UserVoice screenshot 3
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UserVoice screenshot 4
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Pricing
Growth
USD899/mo
  • Up to 1000 unique end users providing feedback
  • Everything in Essentials Plus
  • Web-portal and in-app widget for direct customer feedback collection
  • Public status updates to keep customers informed
Contact Sales
Strategic
USD1,349/mo
  • Up to 5000 unique end users providing feedback
  • Everything in Pro Plus
  • Supplement feedback with account and revenue data
  • Provide feedback context and track feature development progress
Contact Sales
Enterprise
USD0Contact Us
  • Additional end users
  • Everything in Premium Plus
  • Advanced security
  • Premium support
Get Started
User Reviews + Write a Review
AA
Anonayan An
★☆☆☆☆
A Brendan to London was arrogant and…

A Brendan tL London was arrogant and myself with 2 degrees am told am not good enough...that's why prisoners reoffend

ME
Maxim Egorushkin
★☆☆☆☆
Impossible to format text in forums

Impossible to format text in uservoice powered forums, no formatting help button.

EP
Elizabeth P
★★☆☆☆
"Would like UI improvements for administrators who manage feedback"

What do you like best? The user interface (what our customers see) is great. Improvements to the contributor interface are nice. The product was really easy to setup and configure. We're better able to manage all the data we receive. ...

MM
Max M
★★★☆☆
"Alright"

What do you like best? I like that uservoice gives you a unified view on the feedback and feature requests for the whole product suite and that it's possible to look at user profile and what they tend to value in terms of product experience b...

AI
Administrator in Government Administration
★★★★☆
"Great. "

What do you like best? Email notifications, the dashboards and easy monitoring. What do you dislike? Nothing really. There was a learning curve at first, but once I was used to it, I found it easy to use. What problems are you...

Frequently Asked Questions
How much does UserVoice cost?

UserVoice offers 4 pricing plan(s):

  • Growth — USD899.00 /mo
  • Team — USD1199.00 /mo
  • Strategic — USD1349.00 /mo
  • Enterprise — USD0.00 Contact Us
What is UserVoice used for?

UserVoice is a Idea Management Software solution. Top features include:

  • Collaboration Tools
  • Ideation
  • Feedback Management
  • Idea Ranking
Does UserVoice offer a free trial?

Yes, UserVoice offers a 0-day free trial.

What support does UserVoice provide?

UserVoice provides Email support.

Is UserVoice cloud-based or on-premise?

UserVoice is Cloud Hosted software.

What training resources does UserVoice offer?

UserVoice provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company UserVoice
HQ San Francisco, California United States
Starting price USD899 /mo
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
Yes