About
Customer callback gives customers the chance to request a phone call later, should they want to switch to a phone conversation. This is also a great way to collect phone number leads, so you can let them know about future promotions and offerings. Be confident in your customer support, knowing that no ticket is ever left behind. Each time an issue occurs, agents create a ticket which is then sent to another agent or manager who can help resolve the issue. No ticket is ever closed until it is fixed, so you can rest assured knowing that no problem will ever slip through the cracks.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Pricing
Start
USD0
- One Team Member included
- Unlimited Messages
- Chats
- History
- Outgoing Email
- Mobile
- Desktop
- and Web Apps
- Attachments
- Screenshots
- and Phone Callbacks
- One Team Member included
- Unlimited Messages
- Chats
- History
- Outgoing Email
- Mobile
- Desktop
- and Web Apps
- Attachments
- Screenshots
- and Phone Callbacks
Pro
USD30/User/Month
- Unlimited Team Members
- White-label Site Widget
- Mobile and Desktop apps branding
- Helpdesk Ticketing System
- Reviews Collection Service
- Automation with Chat Triggers
- Unlimited Team Members
- White-label Site Widget
- Mobile and Desktop apps branding
- Helpdesk Ticketing System
- Reviews Collection Service
- Automation with Chat Triggers
Human Chatbot
USD24/Day
- Real people answering your chats 24/7
- Dedicated Customer Success Manager
- English and Spanish languages
- Improved Lead Generation
- Your chat is available 24x7/365
- No lock-in contracts
- Real people answering your chats 24/7
- Dedicated Customer Success Manager
- English and Spanish languages
- Improved Lead Generation
- Your chat is available 24x7/365
- No lock-in contracts
User Reviews
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Frequently Asked Questions
How much does txt.me cost?
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txt.me offers 3 pricing plan(s):
- Start — USD0.00
- Pro — USD29.99 /User/Month
- Human Chatbot — USD24.00 /Day
What is txt.me used for?
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txt.me is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does txt.me offer a free trial?
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Yes, txt.me offers a 0-day free trial.
What support does txt.me provide?
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txt.me provides Online (Ticket) support.
Is txt.me cloud-based or on-premise?
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txt.me is Cloud Hosted software.
What training resources does txt.me offer?
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txt.me provides Help Guides,Blogs for training.
