Help Desk Software
Onetime(Perpetual License)
About
Tender provides the tools you need to deliver great customer support. You can receive notifications, reply on the go, and use keywords to quickly take action. Tender also automatically reminds you to follow up at the right time, so you don't have to worry about forgetting.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Standard
USD
49
/Month
- Email support
- Knowledge base
- Community forums
- Canned replies
- Single sign-on
- Advanced reports
- Email support
- Knowledge base
- Community forums
- Canned replies
- Single sign-on
- Advanced reports
Pro
USD
99
/Month
- Private site
- Dedicated priority support
- Restricted staff accounts
- Automatic timeouts
- Full CSS customization
- Full JS UI access
- Private site
- Dedicated priority support
- Restricted staff accounts
- Automatic timeouts
- Full CSS customization
- Full JS UI access
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Frequently Asked Questions
How much does Tender Support cost?
▼
Tender Support offers 2 pricing plan(s):
- Standard — USD49.00 /Month
- Pro — USD99.00 /Month
What is Tender Support used for?
▼
Tender Support is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Tender Support offer a free trial?
▼
Yes, Tender Support offers a 0-day free trial.
What support does Tender Support provide?
▼
Tender Support provides Online (Ticket) support.
Is Tender Support cloud-based or on-premise?
▼
Tender Support is Cloud Hosted software.
What training resources does Tender Support offer?
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Tender Support provides Help Guides,Blogs for training.
