About
Talla is an Artificial Intelligence (AI-powered) automation platform that is designed to enhance the deliverance of Customer and employee support. It builds machine learning models of routine tasks, increases the productivity of each rep, and answers basic questions by integrating with your existing workflows and systems. Talla offers a wide range of virtual assistants to its users ranging from Knowledge Assist for breaking the barriers between an intelligent knowledge system and your team; Customer Assist for generating quick resolutions with easy and interactive conversational support, Agent Assist for providing faster and wiser operating tools to the agents and the Automations Assist for automating and streamlining workflows across various channels. Talla also provides custom automation for digital financial services apart from improving and updating the universal healthcare objectives using Automation and AI-powered technologies. It also provides AI and Automation services for the healthcare industry and for the Logistics and Insurance sector. Talla provides a powerful personalized experience apart from a free demo of each of its virtual assistant services.
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Pricing
Starter (Agent Assist)
USD2/Month
- 10 users. Additional users are billed at $40/user/month
- 2000 content pages available for Knowledge Extraction
- Integrate with Slack or Microsoft Teams
- View analytics on user interactions
- content training
- training progress
- and overall effectiveness
- Use smart templates to build content that’s optimized for machine learning
- Identify knowledge gaps and triage
- 10 users. Additional users are billed at $40/user/month
- 2000 content pages available for Knowledge Extraction
- Integrate with Slack or Micros
Growth (Agent Assist)
USD5/Month
- Includes the features of Starter plan
- plus
- 100 users. Additional users are billed at $35/user/month
- 10
- 000 content pages available for Knowledge Extraction
- Integrate with your existing workflows via browser extension
- Assign different user roles and permissions
- Use single sign-on via SAML
- Includes the features of Starter plan
- plus
- 100 users. Additional users are billed at $35/user/month
- 10
- 000 content pages available for Knowledge Extraction
- Integrate with your existing workflows via browser ex
Enterprise (Agent Assist)
USD0
- Includes the features of Growth plan
- plus
- A custom number of users
- A custom number of content pages available for Knowledge Extraction
- Integrate with a custom number of systems
- Add custom process automations
- Includes the features of Growth plan
- plus
- A custom number of users
- A custom number of content pages available for Knowledge Extraction
- Integrate with a custom number of systems
- Add custom process automations
Starter (Customer Assist)
USD2/Month
- Automate resolving 1
- 000 support inquiries per month
- Automate extracting answers from up to 2000 content pages
- Deploy to up to 5 support sites
- Identify knowledge gaps and triage
- View analytics on user interactions
- content training
- training progress
- and overall effectiveness
- Automate resolving 1
- 000 support inquiries per month
- Automate extracting answers from up to 2000 content pages
- Deploy to up to 5 support sites
- Identify knowledge gaps and triage
- View analytics on user interactions
- content
Growth (Customer Assist)
USD5/Month
- Includes the features of Starter plan
- plus
- Automate resolving 6
- 000 support inquiries a month
- Automate extracting answers from up to 10
- 000 content pages.
- Deploy to up to 10 support sites
- Allow customers to open new requests from your support site
- Integrate with 1 live chat system
- Integrate with 1 ticketing system
- Includes the features of Starter plan
- plus
- Automate resolving 6
- 000 support inquiries a month
- Automate extracting answers from up to 10
- 000 content pages.
- Deploy to up to 10 support
Enterprise (Customer Assist)
USD0
- Includes the features of Growth plan
- plus
- Automate resolving an custom number of support inquiries
- Automate extracting answers from a custom number of content pages
- Deploy to up to custom number of support sites
- Integrate with an customed number of systems
- Add custom process automations
- Includes the features of Growth plan
- plus
- Automate resolving an custom number of support inquiries
- Automate extracting answers from a custom number of content pages
- Deploy to up to custom number of support site
Enterprise (Automations)
USD0
- Automated logic flows that resolve customer requests
- Automated processes between your internal systems
- Automated logic flows that resolve customer requests
- Automated processes between your internal systems
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Frequently Asked Questions
How much does Talla cost?
▼
Talla offers 7 pricing plan(s):
- Starter (Agent Assist) — USD2.00 /Month
- Growth (Agent Assist) — USD5.00 /Month
- Enterprise (Agent Assist) — USD0.00
- Starter (Customer Assist) — USD2.00 /Month
- Growth (Customer Assist) — USD5.00 /Month
- Enterprise (Customer Assist) — USD0.00
- Enterprise (Automations) — USD0.00
Does Talla offer a free trial?
▼
Talla does not currently offer a free trial.
What support does Talla provide?
▼
Talla provides Online (Ticket) support.
Is Talla cloud-based or on-premise?
▼
Talla is Cloud Hosted software.
What training resources does Talla offer?
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Talla provides Help Guides,Blogs for training.
