Live Chat Software
Onetime(Perpetual License)
About
The ANY messaging app from Syndeo brings all customer interactions from social media networks into one place, so you can have seamless conversations with your clients on one platform, no matter which channel they want to communicate on. All conversations are stored in one place, so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” - internal employees or even external subject matter experts - who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
Screenshot 1
Screenshot 2
Pricing
Business
USD
78
/Month
- Real-time messaging
- Insights and reporting
- Automation for self-service
- Expert community
- Interaction designer
- Leverages the apps to communicate quickly
- Community of experts
- Chatbot technology
- Collaborate with customers to improve sales
- Collect Customer feedback
- Solve customer issues with defined techniques
- Real-time messaging
- Insights and reporting
- Automation for self-service
- Expert community
- Interaction designer
- Leverages the apps to communicate quickly
- Community of experts
- Chatbot technology
- Co
Enterprise
USD
0
- Includes features of All plan
- Volume based discounts
- Consultancy and customised setup
- Personalised support and training
- Custom integration to CRM
- Includes features of All plan
- Volume based discounts
- Consultancy and customised setup
- Personalised support and training
- Custom integration to CRM
User Reviews
+ Write a Review
No reviews yet. Be the first to review!
Frequently Asked Questions
How much does Syndeo.cx cost?
▼
Syndeo.cx offers 2 pricing plan(s):
- Business — USD78.00 /Month
- Enterprise — USD0.00
What is Syndeo.cx used for?
▼
Syndeo.cx is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Syndeo.cx offer a free trial?
▼
Yes, Syndeo.cx offers a 0-day free trial.
What support does Syndeo.cx provide?
▼
Syndeo.cx provides Online (Ticket) support.
Is Syndeo.cx cloud-based or on-premise?
▼
Syndeo.cx is Cloud Hosted software.
What training resources does Syndeo.cx offer?
▼
Syndeo.cx provides Help Guides,Blogs,Video Guides for training.
