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Sprinklr

Sprinklr

By Sprinklr

★ 4.4  ·  291 reviews Social Media Management Software Onetime(Perpetual License)
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About
Sprinklr is a customer experience management software that helps businesses advertise, market, engage, and research their clients across 11 messaging channels, 23 social channels, SMS, emails, and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, and Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy.
Key Features
  • ✓ Content Management
  • ✓ Posts Scheduling
  • ✓ Multi-User Collaboration
  • ✓ Multi-Account Management
  • ✓ Customer Engagement
  • ✓ Brand Tracking
  • ✓ Auto Publishing
  • ✓ Analytics (Social Media)
  • ✓ Social Media Monitoring
Screenshots
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Pricing
Sprinklr
USD0
  • Conversational Commerce
  • Add social content to your website with Gallery
  • Brand advocates with custom communities
  • Manage all of your digital channels with one single platform
  • Filter non-engageable messages with AI
  • Plan
  • publish
  • and measure your performance with the Publisher Console
  • Mitigate risk with account-level permissioning and governance
  • Distribute your marketing efforts with empowered local teams
  • Prevent off-brand responses with compliance and approval paths
  • Conversational Commerce
  • Add soc
Get Started
User Reviews + Write a Review
★★★★☆
"Sprinklr review"

What do you like best? I really like the introduction of tabs within Sprinklr itself. This makes it really easy to navigate between dashboards to view different data quickly and easily. What do you dislike? Sometimes it is difficult to distingui...

★★★★☆
"Monitor and automate social media posts"

What do you like best? The interface is pretty clean and its customisable to display the data I need in order to post on social platforms What do you dislike? Slightly strange learning curve. It took me a while to figure out the buttons without w...

★★★★☆
"Review of Sprinklr"

What do you like best? I like the convenience of Sprinklr, the system is designed well and aesthetically pleasing. The staff are friendly and listen to feedback. Good training courses to help us understand new updates and features. Customer service is a...

★★★★☆
"Functional and easy to use"

What do you like best? The layout makes things easy to navigate and use. What do you dislike? Finding previous contacts can be annoying at times What business problems are you solving with the product? What benefits have you realized? Cust...

★★★★☆
"A great solution to social media customer service "

What do you like best? The ability to create different queues based on key words or promotions. They layout of the UI is great as well What do you dislike? Their are a couple of bugs that become annoying. The built in spell check is not great ei...

Frequently Asked Questions
How much does Sprinklr cost? ▼

Sprinklr offers 1 pricing plan(s):

  • Sprinklr — USD0.00
What is Sprinklr used for? ▼

Sprinklr is a Social Media Management Software solution. Top features include:

  • Content Management
  • Posts Scheduling
  • Multi-User Collaboration
  • Multi-Account Management
  • Customer Engagement
Does Sprinklr offer a free trial? ▼

Yes, Sprinklr offers a 0-day free trial.

What support does Sprinklr provide? ▼

Sprinklr provides Phone,Email,Live Chat,Business Hours support.

Is Sprinklr cloud-based or on-premise? ▼

Sprinklr is Cloud Hosted software.

What training resources does Sprinklr offer? ▼

Sprinklr provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Sprinklr
HQ New York,
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
No
Categories
Intranet Software Social Media Management Software Employee Engagement Software Employee Recognition Software Employee Scheduling Software Employee Reward Program & Software Employer of Record (EOR) Software Employee Onboarding Software Customer Experience Management Software Publishing And Subscriptions Software Employee Monitoring Software Social Networking Software Social Media Marketing Software All In One Marketing Platform Market Research Software Employee Referral Software Employee Branding Software Employee Performance Software Employee Experience Platform Employee Experience Management Software Employee Database Software Employee Management Software Employee Advocacy Platform
Links
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