About
The Spike.sh software platform is used to manage incidents and monitor services in order to resolve issues and increase customer satisfaction. Alerts can be received via phone calls, SMS, email, and Slack, and activity logs can be used to identify and reassign incidents to teams. Performance can be measured by generating reports in the form of graphs. The software is designed for small to medium companies.
Key Features
- ✓ Auto-Assign (Incidents)
- ✓ Real-time Dashboard
- ✓ Incident Prioritization
- ✓ Enriched Notifications
- ✓ Incident Reporting
- ✓ Ticket Management
- ✓ Safety Management
- ✓ Root-cause Diagnosis
- ✓ Disaster Recovery
- ✓ CAPA
- ✓ Audit Trail
- ✓ Task Management
Pricing
Spike.sh
USD7/User/Month
- Unlimited escalations
- Unlimited alerts
- Unlimited integrations
- Unlimited services
- Unlimited incidents
- Multiple team members
- Email and chat support
- Unlimited escalations
- Unlimited alerts
- Unlimited integrations
- Unlimited services
- Unlimited incidents
- Multiple team members
- Email and chat support
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Frequently Asked Questions
How much does Spike.sh cost?
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Spike.sh offers 1 pricing plan(s):
- Spike.sh — USD7.00 /User/Month
What is Spike.sh used for?
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Spike.sh is a Incident Management Software solution. Top features include:
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Does Spike.sh offer a free trial?
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Yes, Spike.sh offers a 0-day free trial.
What support does Spike.sh provide?
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Spike.sh provides Business Hours,Online (Ticket) support.
Is Spike.sh cloud-based or on-premise?
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Spike.sh is Cloud Hosted software.
What training resources does Spike.sh offer?
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Spike.sh provides Help Guides,Blogs for training.