Smartlook
By Smartlook
Heat Map Software
Onetime(Perpetual License)
About
Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action.
Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more.
Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events.
Key Features
- ✓ Team Sharing
- ✓ GDPR Compliance
- ✓ Form Testing
- ✓ JavaScript Error Detection
- ✓ Custom Targeting
- ✓ Optimization Tool
- ✓ Funneling
- ✓ Customer Feedback
- ✓ Filtered Results
- ✓ Session Recording
- ✓ A/B Testing
- ✓ Chat Integration
- ✓ Real-time View
- ✓ User Journeys
- ✓ Usability Testing
- ✓ Screen Activity Recording
- ✓ For Mobile
- ✓ Heatmaps
- ✓ User Research
- ✓ Unmoderated Testing
- ✓ Prototyping
- ✓ For Websites
- ✓ Animation
- ✓ Event Tracking
- ✓ Funnel Analysis
- ✓ Push Notifications
- ✓ Revenue Tracking
- ✓ Retention Tracking
- ✓ Cohort Analysis
Screenshots
Screenshot 1
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Screenshot 8
Pricing
Free (Website)
USD0
- Sessions/month - 1
- 500
- Data history - 1 month
- Events - 2
- Funnels - 1
- Heatmaps - 3
- Sessions/month - 1
- 500
- Heatmaps - 3
- Support for Ajax and single-page apps
- Events - 2
- Funnels - 1
- Export graphs
- Event manager
- Event picker
- Data history - 1 month
- Retroactive data
- Personal data anonumization
- GDPR Compliance
- Projects - Unlimited*
- Team members - Unlimited*
- Sessions/month - 1
- 500
- Data history - 1 month
- Events - 2
- Funnels - 1
- Heatmaps - 3
- Sessions/month - 1
- 500
- Heatmaps - 3
- Support for Ajax and single-pa
Starter (Website)
USD39/Month
- Sessions/month - 5
- 000 (Upgradable to 25
- 000)
- Data history - 1 month
- Events - 4
- Funnels - 1
- Heatmaps - 10 (Upgradable to 100)
- Sessions/month - Up to 25
- 000
- Visitor journey
- Always-on recording
- Heatmaps - 10 (Upgradabe to 100)
- Historical data in heatmaps
- Better heatmaps precision
- Different types of visitors in heatmaps
- Support for Ajax and single-page apps
- Recordings and heatmaps sharing
- Events - 4
- Funnels - 1
- Export graphs
- Event manager
- Event picker
- Data history - 1 month
- Retroactive data
- Persona
Business (Website)
USD95/Month
- Sessions/month -15
- 000 (Upgradable to 200
- 000)
- Data history - 1 month (Upgradable to 12 months)
- Events 12 (Upgradable to 60)
- Funnels - 4 (Upgradable to 20)
- Heatmaps - 30 (Upgradable to 100)
- Session vault
- Standard integrations
- Premium integrations - ADD-ON
- DevTools - ADD-ON
- Sessions/month - Up to 200
- 000
- Visitor journey
- Always-on recording
- Heatmaps - 30 (Upgradeable to 100)
- Historical data in heatmaps
- Better heatmaps precision
- Different types of visitors in heatmaps
- Support for Ajax and single-pa
Ultimate (Website)
USD0
- Sessions/month - Custom
- Data history - - Custom
- Events - Custom
- Funnels - Custom
- Heatmaps - Custom
- Session vault
- Standard integrations
- Premium integrations - ADD-ON
- DevTools - ADD-ON
- Enterprise features - ADD-ON
- Sessions/month - Custom
- Visitor journey
- Always-on recording
- Heatmaps - Custom
- Historical data in heatmaps
- Better heatmaps precision
- Different types of visitors in heatmaps
- Support for Ajax and single-page apps
- Recordings and heatmaps sharing
- Session vault
- Dev tools - ADD-ON
- Notes - Unlim
Free Mobile (Mobile app)
USD0
- Sessions/month - 1
- 500
- Data history - 1 month
- Events - 2
- Funnels - 1
- Heatmaps galleries - 3
- Recording platform - iOS Android
- Supported frameworks - iOS
- Android
- React Native
- Unity
- Unreal
- Flutter
- Cocos
- Cordova/Ionic
- and Xamarin
- Sessions/month - 1
- 500
- Number of heatmap galleries - 3
- Recording quality - Low
- Notes - Unlimited *
- Events - 2
- Funnels - 1
- Export graphs
- Data history - 1 month
- Retroactive data
- Personal data anonymization
- GDPR Compliance
- Projects - Unlimited *
- Team members - Unlimite
Startup Mobile (Mobile app)
USD39/Month
- Sessions/month - 5
- 000 (Upgradable to 25
- 000)
- Data history - 1 month
- Events - 4
- Funnels - 1
- Heatmaps galleries - 10 (Upgradable to 100)
- Recording platform - iOS +Android
- Supported frameworks - iOS
- Android
- React Native
- Unity
- Unreal
- Flutter
- Cocos
- Cordova/Ionic
- and Xamarin
- Sessions/month - up to 25
- 000
- Visitor journey
- Number of heatmap galleries - 10 (Ungradable to 100)
- Historical data in heatmap galleries
- Recording quality - Low
- Notes - Unlimited *
- Events - 4
- Funnels - 1
- Export graphs
- Data
Business Mobile (Mobile app)
USD95/Month
- Sessions/month -15
- 000 (Upgradable to 200
- 000)
- Data history - 1 month (Upgradable to 12 months)
- Events - 12 (upgradable to 60)
- Funnels - 4 ( Upgradable to 20)
- Heatmaps galleries - 30 (Upgradable to 100)
- Sessopm vault
- Standard integrations
- Recording platform - iOS +Android
- Supported frameworks - iOS
- Android
- React Native
- Unity
- Unreal
- Flutter
- Cocos
- Cordova/Ionic
- and Xamarin
- Sessions/month - up to 200
- 000
- Visitor journey
- Number of heatmap galleries - 30 (Ungradable to 100)
- Historical data in
Ultimate Mobile (Mobile app)
USD0
- Sessions/month - Custom
- Data history - Custom
- Events - Custom
- Funnels - Custom
- Heatmaps galleries - Custom
- Sessopm vault
- Standard integrations
- Enterprise features - ADD-ON
- Recording platform - iOS +Android
- Supported frameworks - iOS
- Android
- React Native
- Unity
- Unreal
- Flutter
- Cocos
- Cordova/Ionic
- and Xamarin
- Sessions/month - Custom
- Visitor journey
- Number of heatmap galleries - Custom
- Historical data in heatmap galleries
- Session vault
- Rendering modes
- Recording quality - Low/Mid/High
- Frame ra
User Reviews
+ Write a Review
M
Maia
Not working *at all*
First of all, their website doesn't have the information needed to integrate the tracking code after creating an account. Secondly, the tracking code supplied in the email they sent also doesn't work. It links to a script that doesn't exist (404 error. Same...
UI
User in Media Production
"Promises a lot but doesn't quite live up to the hype"
What do you like best? The simplicity of the set up made it really easy to get started. Screen recordings have been really useful. What do you dislike? CSS selector is pretty clunky and not very accurate when reporting. Not being...
MA
Murat A
"Smartlook will be good to our quantitative product analytics"
What do you like best? Actually seeing what user does, especially when it comes to purchase optimization What do you dislike? Business Model is hard to get, the pricing doesn't make any sense for custom packagae What problems ...
UI
User in Computer Software
"Smartlook is great at analyzing user experiences on mobile/web app"
What do you like best? I like the events feature. I wish it could be expanded to automatically capture errors, js errors. Also like the rage clicks feature. What do you dislike? I dislike the black block that covers user input... maybe ...
OO
Oscar O
"Very easy to implement with good features"
What do you like best? The ease with it was implemented in a new web page, the simple dashboard and good features like recording the use of the web page in a video. What do you dislike? I am not very proficient in web development and am...
Frequently Asked Questions
How much does Smartlook cost?
▼
Smartlook offers 8 pricing plan(s):
- Free (Website) — USD0.00
- Starter (Website) — USD39.00 /Month
- Business (Website) — USD95.00 /Month
- Ultimate (Website) — USD0.00
- Free Mobile (Mobile app) — USD0.00
- Startup Mobile (Mobile app) — USD39.00 /Month
- Business Mobile (Mobile app) — USD95.00 /Month
- Ultimate Mobile (Mobile app) — USD0.00
What is Smartlook used for?
▼
Smartlook is a Heat Map Software solution. Top features include:
- Team Sharing
- GDPR Compliance
- Form Testing
- JavaScript Error Detection
- Custom Targeting
Does Smartlook offer a free trial?
▼
Yes, Smartlook offers a 0-day free trial.
What support does Smartlook provide?
▼
Smartlook provides Online (Ticket),Business Hours support.
Is Smartlook cloud-based or on-premise?
▼
Smartlook is Cloud Hosted software.
What training resources does Smartlook offer?
▼
Smartlook provides Help Guides,Video Guides,Blogs for training.
