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Shop-Ware

Shop-Ware

By Shop-Ware

4.9  ·  19 reviews Auto Repair Software Onetime(Perpetual License)
About
Shop-Ware is a cloud-based auto shop management solution that offers customer management, staff management, parts management, bookkeeping, and workflow handling. This software is designed to offer access to multiple staff members and helps the user to track open jobs and manage workflows by assigning individual responsibilities and connecting employees. The jobs can also be transferred to other team members with real-time notifications being sent to avoid any sort of deadlines. In addition to that, this software also provides time clock and messaging highlight to manage all the employees within the workshop. This software also comes with a centralized communication gateway that empowers users to interact directly with their customers. Other attractive features offered by Shop-ware include repair order tracking, business intelligence, dynamic searching, editing capabilities, and a task manager. Staff members are also permitted to share repair order details, notes, and guidance via the portal, which also supports with history tracking.
Key Features
  • Website Integration
  • Customer Tracking
  • Service history tracking
  • Mobile Responsive
  • Third-party Integration
  • Sales Tracking
  • Multi-Location
  • Inventory Management
  • Report Generation
  • Live Chat
  • Contact Management
  • Billing and Invoicing
  • VIN Lookup
  • Voice Operation
  • Vehicle Information
Screenshots
Shop-Ware screenshot 1
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Shop-Ware screenshot 2
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Shop-Ware screenshot 3
Screenshot 3
Shop-Ware screenshot 4
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Pricing
Mobile/Diag
USD117/Month
  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs
  • Photos
  • Video
  • and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texti
Contact Sales
Journey
USD317/Month
  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs
  • Photos
  • Video
  • and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texti
Contact Sales
Master
USD427/Month
  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs
  • Photos
  • Video
  • and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texti
Contact Sales
User Reviews + Write a Review
AI
Administrator in Automotive
★★★★☆
"POS Software for the Automotive is slowly catching up. Shop-Ware faster than others."

What do you like best? Shop-Ware has really taken estimating to a new level. The ability to search previous jobs to carry them into new estimates is a great time saver. Canned jobs for common tasks like diagnostics help to eliminate those commonly ...

UI
User in Automotive
★★★★★
"Easy to use. Visually pleasing and features work seamlessly with each other"

What do you like best? Visually pleasing, very organized and easy to learn. Works with how we do our business What do you dislike? The page not auto-refreshing after a change. Must manual refresh to be updated. What problems are...

JL
Joey L
★★★★★
"Shop-Ware has been a great addition to our company so far."

What do you like best? The ability to get approval of the text and email has worked out great. We are able to get a faster approval from the customer, which means we are able to get the work done sooner and do a few more cars per tech. What do...

★★★★★
"Fantastic shop management system. Sold itself. Wish we had made the move a log time ago."

What do you like best? Web-based so we no longer need a server on site. Built in estimating, integration with quick books, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online...

AJ
amala j
★★★★★
"Fantastic shop management system. Sold itself. Wish we had made the move a log time ago."

What do you like best? Web-based so we no longer need a server on site. Built in estimating, integration with quick books, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online...

Frequently Asked Questions
How much does Shop-Ware cost?

Shop-Ware offers 4 pricing plan(s):

  • Mobile/Diag — USD117.00 /Month
  • Startup — USD207.00 /Month
  • Journey — USD317.00 /Month
  • Master — USD427.00 /Month
What is Shop-Ware used for?

Shop-Ware is a Auto Repair Software solution. Top features include:

  • Website Integration
  • Customer Tracking
  • Service history tracking
  • Mobile Responsive
  • Third-party Integration
Does Shop-Ware offer a free trial?

Shop-Ware does not currently offer a free trial.

What support does Shop-Ware provide?

Shop-Ware provides Business Hours,Online (Ticket) support.

Is Shop-Ware cloud-based or on-premise?

Shop-Ware is Cloud Hosted software.

What training resources does Shop-Ware offer?

Shop-Ware provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company Shop-Ware
HQ San Francisco, California United States
Starting price USD117 /Month
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No