Salesforce Field Service
By Salesforce Field Service
Field Service Management Software
Onetime(Perpetual License)
About
Salesforce Field Service is a field service optimization solution that helps you schedule field services easily, cut costs, and increase efficiency. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce.
Key Features
- ✓ Offline Reporting
- ✓ Analytics (Workforce)
- ✓ Reporting
- ✓ Route Optimization
- ✓ Real-time Job Tracking
- ✓ Job Scheduling
- ✓ Compliance Management
- ✓ Digital Signature
- ✓ Attendance Management
- ✓ Inventory Management
- ✓ Claims Management
- ✓ Document Management
- ✓ Billing and Invoicing
Pricing
Essentials
USD25/User/Month
- Case Management
- Service Console App(s)
- Knowledge
- Telephony Integration (CTI)
- Case Management
- Service Console App(s)
- Knowledge
- Telephony Integration (CTI)
Professional
USD75/User/Month
- Includes features of Essentials plan
- plus
- Service Contracts and Entitlements
- Includes features of Essentials plan
- plus
- Service Contracts and Entitlements
Enterprise
USD150/User/Month
- Includes features of Professional plan
- plus
- Web Services API
- Includes features of Professional plan
- plus
- Web Services API
Unlimited
USD300/User/Month
- Includes features of Enterprise plan
- plus
- 24/7 Support and Configuration Services
- Includes features of Enterprise plan
- plus
- 24/7 Support and Configuration Services
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Frequently Asked Questions
How much does Salesforce Field Service cost?
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Salesforce Field Service offers 4 pricing plan(s):
- Essentials — USD25.00 /User/Month
- Professional — USD75.00 /User/Month
- Enterprise — USD150.00 /User/Month
- Unlimited — USD300.00 /User/Month
What is Salesforce Field Service used for?
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Salesforce Field Service is a Field Service Management Software solution. Top features include:
- Offline Reporting
- Analytics (Workforce)
- Reporting
- Route Optimization
- Real-time Job Tracking
Does Salesforce Field Service offer a free trial?
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Yes, Salesforce Field Service offers a 0-day free trial.
What support does Salesforce Field Service provide?
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Salesforce Field Service provides Phone,Online (Ticket) support.
Is Salesforce Field Service cloud-based or on-premise?
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Salesforce Field Service is Cloud Hosted software.
What training resources does Salesforce Field Service offer?
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Salesforce Field Service provides Help Guides,Blogs,Video Guides for training.
