About
Request Tracker (RT) is a ticketing system that helps you keep track of all the emails sent to your key email addresses, such as support, sales, helpdesk, and security. RT 5 has a new, modern, responsive layout that makes it easier to customize RT's UI or create your own new themes using the Bootstrap toolkit.
Key Features
- ✓ Storage and Retrieval
- ✓ Release Management
- ✓ Issue Tracking
- ✓ Filtering
- ✓ Dashboard (Bug Tracking)
- ✓ Backlog Management
- ✓ Bug Assignment
- ✓ Role Management
- ✓ Reports
- ✓ Workflow Management
- ✓ Task Management
- ✓ Ticket Management
Pricing
Request Tracker
USD0
- Seamless Email Integration
- New Theme with Responsive Design - New in RT 5
- Dark Theme - New in RT 5
- Graphical Lifecycle Creator - New in RT 5
- Automation via Scrips and Actions
- Updated Charting Interface - New in RT 5
- Updated Dashboard Selection - New in RT 5
- Knowledge Base
- Inline Edit - New in RT 5
- Transaction Query Builder - New in RT 5
- RT Configuration in Web Admin UI - New in RT 5
- Asset Management
- Seamless Email Integration
- New Theme with Responsive Design - New in RT 5
- Dark Theme - New in RT
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Frequently Asked Questions
How much does Request Tracker cost?
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Request Tracker offers 1 pricing plan(s):
- Request Tracker — USD0.00
What is Request Tracker used for?
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Request Tracker is a Bug Tracking Software solution. Top features include:
- Storage and Retrieval
- Release Management
- Issue Tracking
- Filtering
- Dashboard (Bug Tracking)
Does Request Tracker offer a free trial?
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Request Tracker does not currently offer a free trial.
What support does Request Tracker provide?
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Request Tracker provides Online (Ticket) support.
Is Request Tracker cloud-based or on-premise?
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Request Tracker is Cloud Hosted software.
What training resources does Request Tracker offer?
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Request Tracker provides Help Guides,Blogs,Video Guides for training.