Punchh

By Punchh

★ 1.5 · 5 reviews Marketing Analytics Software Onetime(Perpetual License)

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About

Punchh is a top-graded loyalty and engagement management platform that helps brands schedule loyalty programs for their customers, in an omnichannel environment both digitally and in-store. Being an integrated engagement platform, Punchh offers detailed information across different customer touchpoints, helping out users with their decision making. The software features a scalable and secure infrastructure that offers out of the box integration with eCommerce and POS systems. Further, enterprises can use the data-driven decisions provided by Punchh to personalize 1:1 campaigns and enhance the retention rate of an individual customer for a lifetime. Restaurant owners can use the software to deliver a customer-first loyalty campaign, reward guests as per their choices and help them with online ordering and payment. They can use Punchh to generate a personalized relationship with individual guests and boost up the ROI eventually. Convenience stores and retail business owners get to modernize customer loyalty programs and drive more customers to their business with the same

Pricing

Punchh

USD0

Customer Acquisition Channels
List Management
Personalized Communications & Offers
Loyalty Program Structures
Social Sharing & Voice of Customer
Liability & Fraud Management
Offer Creation & Management
Omnichannel Distribution & Redemption
Campaign Creation
Personalization & Analytics
Customer Acquisition Channels
List Management
Personalized Communications & Offers
Loyalty Program Structures
Social Sharing & Voice of Customer
Liability & Fraud Management
Offer Creation & Management
Omnichannel

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User Reviews + Write a Review

Agency in Marketing and Advertising

"Very Poor Customer Service"

What do you like best? Interesting idea for local businesses, decent website although way too much info What do you dislike? Customer service and client acquisition are embarrassing. Have tried multiple times to get in touch with the co...

Administrator in Food & Beverages

★☆☆☆☆

"Terrible CRM, super slow customer service, decent apps."

What do you like best? The app works, sometimes, if you don't try and actually do anything. What do you dislike? The CRM is terrible. In many ways it's easier just using a SQL server. Creating segments is one of the most painful and tim...

User in Marketing and Advertising

★☆☆☆☆

"Good on paper, bad in practice."

What do you like best? It is nice having a program that houses your loyalty program, email CRM and mobile app all in one. Previously, we were using three separate programs to manage each of these, and syncing them up was a pain (not to mention it g...

Administrator in Restaurants

★★★☆☆

"Very difficult to navigate"

What do you like best? Bright colors and most important information at the forefront. What do you dislike? Confusing set up. There are a lot of features that I don't use because I am not sure how or they are not easily accessible. ...

Administrator in Restaurants

★★★☆☆

"Good App with Good Customer Service"

What do you like best? Punchh is a small company but a growing company and their app customer service has been beyond good. What do you dislike? I dislike that the app creation phase did not help prep the team with all of the design nee...

Read All 5 Reviews

Frequently Asked Questions

How much does Punchh cost? ▼

Punchh offers 1 pricing plan(s):

Punchh — USD0.00

Does Punchh offer a free trial? ▼

Punchh does not currently offer a free trial.

What support does Punchh provide? ▼

Punchh provides Online (Ticket) support.

Is Punchh cloud-based or on-premise? ▼

Punchh is Cloud Hosted software.

What training resources does Punchh offer? ▼

Punchh provides Help Guides,Video Guides,Blogs for training.

Company Punchh

HQ San Mateo, California United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available