Provide Support Pricing, Features & Reviews

About

Provide Support allows users to add live chat to their websites in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible to view all customer information on one screen, look them up on a map, and proactively engage new website visitors. Users can customize the live chat window color to match their website design and add their company greeting message and operator photos. Its chat forms have the functionality to let users collect only the data they need from their users. Live chat can integrate with popular platforms such as WordPress, Magento, Joomla, Shopify, and other leading Content Management Systems (CMS). Provide Support live chat software is available for Mac OS, Windows, Linux, iOS, and Android, as well as through a web interface.

Key Features

✓ Visitor Targeting
✓ Transfers
✓ Shortcut Messages
✓ Persistent Chat
✓ Offline Form
✓ Knowledge Database
✓ Co-Browsing
✓ Agent Scheduling
✓ Video Chat
✓ Call Me Option

Screenshots

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Pricing

Small Business

USD15/Month

1 seat
All features included
Branding free
1 seat
All features included
Branding free

Contact Sales

Free

USD0

Unlimited seats
All features included
Unlimited seats
All features included

Get Started

Corporate

USD30/Month

3 seats
All features included
Branding free
3 seats
All features included
Branding free

Contact Sales

Enterprise

USD60/Month

10 seats
All features included
Branding free
10 seats
All features included
Branding free

Contact Sales

User Reviews + Write a Review

HK

Harold Kramer

★☆☆☆☆

Confusing need instructions

I was unable to view the conversation only a particular window when one of us with chatting and it was impossible for me to understand and utilize this tool. Perhaps there should be some instructions before the chat yes?

★★★★☆

"good tool that i would recommend "

What do you like best? i really like the personalized detailed reports that really did help me improve our sales the cost is very competitive What do you dislike? i think Provide support should work more with user-friendly interface it took us a...

AI

Administrator in Computer Hardware

★★★★☆

"good tool that i would recommend "

What do you like best? i really like the personalized detailed reports that really did help me improve our sales the cost is very competitive What do you dislike? i think Provide support should work more with user-friendly interface it ...

TR

Tim R

★★★★☆

"Provide Support"

★★★★☆

"excellent for support"

What do you like best? It makes my routine task and job very easy What do you dislike? I don't have any thing specific which I dislike What business problems are you solving with the product? What benefits have you realized? It provide a g...

Read All 75 Reviews

Frequently Asked Questions

How much does Provide Support cost? ▼

Provide Support offers 4 pricing plan(s):

Small Business — USD15.00 /Month
Free — USD0.00
Corporate — USD30.00 /Month
Enterprise — USD60.00 /Month

What is Provide Support used for? ▼

Provide Support is a Live Chat Software solution. Top features include:

Visitor Targeting
Transfers
Shortcut Messages
Persistent Chat
Offline Form

Does Provide Support offer a free trial? ▼

Yes, Provide Support offers a 0-day free trial.

What support does Provide Support provide? ▼

Provide Support provides Phone,Online (Ticket) support.

Is Provide Support cloud-based or on-premise? ▼

Provide Support is Cloud Hosted software.

What training resources does Provide Support offer? ▼

Provide Support provides Help Guides,Blogs,Video Guides for training.