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Promoter.io

Promoter.io

By Promoter.io

4.5  ·  40 reviews NPS Software Onetime(Perpetual License)
About
Promoter is an enterprise feedback management software that captures customer feedback using the Net Promoter System. With Promoter, you can create surveys, interact with customers, measure and analyze feedback, and respond to customer feedback to improve relationships and loyalty. Promoter's easy-to-use dashboard and analytical tools make it a great tool for managing customer feedback and understanding your customer base.
Key Features
  • Web Widget Survey
  • Web Pop-up Survey
  • SMS Surveys
  • Email Surveys
  • Survey Builder
  • Employee NPS
  • Customer NPS
  • Offline Survey
  • Pulse Surveys
  • Anonymous Feedback
  • Text Analytics
  • Third-party Integration
  • Reporting (Analytics)
  • Polls (Voting)
  • Email Marketing
  • Feedback Management
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support
  • Skip Logic
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Mobile Survey
  • Kiosk Survey
  • Data Analysis Tools
  • Custom Survey URLs
Screenshots
Promoter.io screenshot 1
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Promoter.io screenshot 2
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Promoter.io screenshot 3
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Promoter.io screenshot 4
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Pricing
Free
USD0
  • 250 Surveys per Month
  • Reporting
  • Unlimited Users
  • 250 Surveys per Month
  • Reporting
  • Unlimited Users
Get Started
Scale
USD150/Month
  • 50
  • 000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
  • SMS Surveys (Up to 500 US SMS Messages / Month)
  • 50
  • 000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
  • SMS Surveys (Up to 500 US SMS Messages / Month)
Contact Sales
Professional
USD225/Month
  • 100
  • 000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
  • SMS Surveys (Up to 500 US SMS Messages / Month)
  • Up to 200 Video Responses / Month
  • Ability to Capture Survey Feedback Anywhere via Link
  • 100
  • 000 Surveys per Month
  • Premium Support Online
  • Reporting
  • Unlimited Users
  • Turnkey Integrations
  • Text Analytics
  • SMS Surveys (Up to 500 US SMS Messages / Month)
  • Up to 200 Video Responses / Month
  • Ability to Capture Survey Feedback Anywhere via Link
Contact Sales
User Reviews + Write a Review
LR
Leonard R
★☆☆☆☆
"Terrible Customer Service"

What do you like best? It can be a great resource for companies when properly implemented. What do you dislike? We were truly excited to incorporate Promoter into our business, but unfortunately it did not work out for us. Our...

★★☆☆☆
"Simple, but limited campaigns on any reasonable price"

What do you like best? Simple to create campaign, relatively easy to connect to your CRM. What do you dislike? Limited campaigns on anything less than enterpise, even though they use number of surveys for pricing. Recommendations to others con...

★★★★☆
"Got feedback on produce boxes"

What do you like best? Easy way to get automated, fast feedback with high response rates What do you dislike? Price is quite high for small volumes of users, few options for small packages Recommendations to others considering the product ...

★★★★☆
"We have 5 Lines of Business; all have campaigns in Promoter and we survey our clients"

What do you like best? Customer service; very responsive and helpful What do you dislike? The platform has some holes and issues within it What business problems are you solving with the product? What benefits have you realized? What our c...

★★★★☆
"NPS Leader of Slice. "

What do you like best? Dashboard. Responsiveness of the team. Customizable inputs and filterability. The price when on a small scale is fair. Unlimited users can access the account. Actually having the NPS data is great. What do you dislike? Wee...

Frequently Asked Questions
How much does Promoter.io cost?

Promoter.io offers 4 pricing plan(s):

  • Free — USD0.00
  • Basic — USD100.00 /Month
  • Scale — USD150.00 /Month
  • Professional — USD225.00 /Month
What is Promoter.io used for?

Promoter.io is a NPS Software solution. Top features include:

  • Web Widget Survey
  • Web Pop-up Survey
  • SMS Surveys
  • Email Surveys
  • Survey Builder
Does Promoter.io offer a free trial?

Yes, Promoter.io offers a 0-day free trial.

What support does Promoter.io provide?

Promoter.io provides Online (Ticket) support.

Is Promoter.io cloud-based or on-premise?

Promoter.io is Cloud Hosted software.

What training resources does Promoter.io offer?

Promoter.io provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Promoter.io
HQ San Antonio, Texas United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
No