Papercups
By Papercups
Live Chat Software
Onetime(Perpetual License)
About
Papercups is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers.
Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard.
Papercups is a developer-friendly open-source project
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
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Pricing
Starter
USD0
- 2 seats included
- 100
- 000 messages
- 30 day message retention
- Customizable chat widget
- 2 seats included
- 100
- 000 messages
- 30 day message retention
- Customizable chat widget
Lite
USD34/Month
- Includes features of Starter plan
- plus
- 4 seats included
- Unlimited messages
- 3 months data retention
- Private notes
- Reply from Slack
- Includes features of Starter plan
- plus
- 4 seats included
- Unlimited messages
- 3 months data retention
- Private notes
- Reply from Slack
Team
USD94/Month
- Includes features of Starter plan
- plus
- 10 seats included
- Unlimited data retention
- Website screen sharing
- Webhooks
- Priority support
- Includes features of Starter plan
- plus
- 10 seats included
- Unlimited data retention
- Website screen sharing
- Webhooks
- Priority support
Enterprise
USD0
- Includes features of Team plan
- plus
- Unlimited seats
- On premise deployment
- Custom integrations
- Includes features of Team plan
- plus
- Unlimited seats
- On premise deployment
- Custom integrations
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Frequently Asked Questions
How much does Papercups cost?
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Papercups offers 4 pricing plan(s):
- Starter — USD0.00
- Lite — USD34.00 /Month
- Team — USD94.00 /Month
- Enterprise — USD0.00
What is Papercups used for?
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Papercups is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Papercups offer a free trial?
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Yes, Papercups offers a 0-day free trial.
What support does Papercups provide?
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Papercups provides Online (Ticket) support.
Is Papercups cloud-based or on-premise?
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Papercups is Cloud Hosted software.
What training resources does Papercups offer?
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Papercups provides Help Guides,Blogs for training.
