Help Desk Software
Onetime(Perpetual License)
About
OfficeAmp is an office management software that increases productivity by providing employees with instant results. It acts as an internal help desk, managing requests and integrating IT tickets and service orders in a single place. The system assigns issues to the concerned person and provides progress reports until resolution. It also incorporates a robust base of knowledge of all workplace-related matters, such as the guest wifi password, travel policy, and pay stubs. Additionally, it features an employee notification system and mail delivery management inside Slack, as well as a Frontdesk Assistant for efficient and engaging visitor management.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Standard
USD
1
/User/Month
- Issue Management
- Mailroom Assistant
- Frontdesk Assistant
- Issue Management
- Mailroom Assistant
- Frontdesk Assistant
Pro
USD
2
/User/Month
- Issue Management
- Smart Q & A
- Includes features of Add-ons
- Issue Management
- Smart Q & A
- Includes features of Add-ons
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Frequently Asked Questions
How much does OfficeAmp cost?
▼
OfficeAmp offers 3 pricing plan(s):
- Standard — USD1.00 /User/Month
- Pro — USD2.00 /User/Month
- Enterprise — USD0.00
What is OfficeAmp used for?
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OfficeAmp is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does OfficeAmp offer a free trial?
▼
Yes, OfficeAmp offers a 0-day free trial.
What support does OfficeAmp provide?
▼
OfficeAmp provides Phone,Business Hours,Online (Ticket) support.
Is OfficeAmp cloud-based or on-premise?
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OfficeAmp is Cloud Hosted software.
What training resources does OfficeAmp offer?
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OfficeAmp provides Help Guides,Blogs,Video Guides for training.
