Neareo

Neareo offers a service that provides chat funnels and stats to help optimize a user's in-store customer experience. Chat funnels are automated chats that can perform several customer engagement activities, such as data collection, offline to online marketing linking, in-store social sharing and photo contests, gamification, quizzes, and interactive videos, redirecting to product pages, adding an item to the cart, programming the GPS, etc. To use the service, users first need to define behavioral goals and objectives and design a conversational flow. The next step is to set up the bot acquisition campaigns using coupons, contests, etc. The users can then analyze campaign results with Chat Stats. A/B testing with alternate funnels is also possible. The chat funnels can also be used to increase product and promo awareness, increase brand advocacy on social networks, deploy bot-reps and enhance customers' in-store experiences. The users can pick the required number