Help Desk Software
Monthly,Yearly
About
Justclarify is a new kind of support request system that offers inbuilt video/screen recording (no installation required). This is beneficial because some problems require visual feedback in order to be resolved. Justclarify provides a support page where your customers can record a video and send it as a support request. This way, you can get an in-depth understanding of the issue from the customer's perspective. You can also customize your support page with your logo and color scheme that best suits your brand.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Basic
USD
59
/Month
- 30 video-based support request
- Dedicated support page
- Customize your support page
- 30 video-based support request
- Dedicated support page
- Customize your support page
Startup
USD
109
/Month
- 70 video-based support request
- Dedicated support page
- Customize your support page
- No Justclarify branding
- 70 video-based support request
- Dedicated support page
- Customize your support page
- No Justclarify branding
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Frequently Asked Questions
How much does Justclarify cost?
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Justclarify offers 2 pricing plan(s):
- Basic — USD59.00 /Month
- Startup — USD109.00 /Month
What is Justclarify used for?
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Justclarify is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Justclarify offer a free trial?
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Yes, Justclarify offers a 0-day free trial.
What support does Justclarify provide?
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Justclarify provides Online (Ticket) support.
Is Justclarify cloud-based or on-premise?
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Justclarify is Cloud Hosted software.
What training resources does Justclarify offer?
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Justclarify provides Help Guides,Blogs,Video Guides for training.
