Help Desk Software
Onetime(Perpetual License)
About
Jatana is an AI-powered customer support platform that helps companies provide exceptional customer support at a fraction of the time and cost. The AI learns from your historical data to help you close support tickets faster and better than ever.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Jatana Plan
USD
0
Quotation Based
- Intelligent Process Automation
- Macro Suggestions
- Tagging and Triage
- AI Dashboard
- Intelligent Process Automation
- Macro Suggestions
- Tagging and Triage
- AI Dashboard
User Reviews
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Frequently Asked Questions
How much does Jatana.ai cost?
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Jatana.ai offers 1 pricing plan(s):
- Jatana Plan — USD0.00 Quotation Based
What is Jatana.ai used for?
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Jatana.ai is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Jatana.ai offer a free trial?
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Jatana.ai does not currently offer a free trial.
What support does Jatana.ai provide?
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Jatana.ai provides Online (Ticket) support.
Is Jatana.ai cloud-based or on-premise?
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Jatana.ai is Cloud Hosted software.
What training resources does Jatana.ai offer?
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Jatana.ai provides Help Guides,Blogs,Video Guides for training.
