IVCbox
By IVCbox
Live Chat Software
Onetime(Perpetual License)
About
IVCbox offers businesses a suite of tools to connect with their customers, including live chat, video call, and chatbot capabilities. To set up live chat on their websites, users need to sign up for IVCbox and complete the registration process, after which they can integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date, allowing for some customer management by letting users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video chat lets users set up a video chat on their websites, with video conversations being stored on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
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Pricing
Basic
USD0
- Live Chat
- Video Call
- 14 days Conversation History
- Upto 12 Agents
- Upto 300 Customer Profiles
- Quallity Assessment
- Chatbot Assistant
- Live Chat
- Video Call
- 14 days Conversation History
- Upto 12 Agents
- Upto 300 Customer Profiles
- Quallity Assessment
- Chatbot Assistant
Pro
USD25/Month
- Chatbot
- Unlimited Conversations History
- API Access
- Unlimited Customer Profiles
- 24/7 Technical Support
- Analytics
- Chatbot
- Unlimited Conversations History
- API Access
- Unlimited Customer Profiles
- 24/7 Technical Support
- Analytics
User Reviews
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Frequently Asked Questions
How much does IVCbox cost?
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IVCbox offers 3 pricing plan(s):
- Basic — USD0.00
- Pro — USD25.00 /Month
- Team — USD39.00 /Month
What is IVCbox used for?
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IVCbox is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does IVCbox offer a free trial?
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Yes, IVCbox offers a 0-day free trial.
What support does IVCbox provide?
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IVCbox provides Phone,Online (Ticket) support.
Is IVCbox cloud-based or on-premise?
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IVCbox is Cloud Hosted software.
What training resources does IVCbox offer?
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IVCbox provides Help Guides,Blogs for training.
