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Infobip

Infobip

By Infobip

3.7  ·  12 reviews Cloud Communication Platforms Onetime(Perpetual License)
About
Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft
Pricing
User Reviews + Write a Review
FD
Fabien d
★☆☆☆☆
"Good product, bad service"

What do you like best? API is clear and simple. The service is reliable. What do you dislike? All they want is to make more money and they don't really care about their existing customers if they don't send millions of email per mont...

AK
Andrey Kalinchuck
★☆☆☆☆
Terrible support

I've just got an answer from the support team that unblocking the account will take not less than a week because our manager is on vacation. Unbelievable.

UI
User in Computer Software
★★★★☆
"Good and reliable"

What do you like best? The way to send messages in a quick and reliable way What do you dislike? Sometimes there are some delays with message delivery Recommendations to others considering the product: Use it if you wa...

SS
Shashank S
★★★★☆
"Its alright"

What do you like best? The API is anything but difficult to fathom henceforth usage part is quite smooth when contrasted with other comparative programming projects. You can have diverse mechanized reaction for various functionalities at moderately...

JG
James G
★★★★☆
"lack of empathy from execs"

What do you like best? account manger support is good, follow up also good What do you dislike? Lack of empathy by certain execs to the issue you are experiencing. more concerned re politically correct than actually understanding cus...

Frequently Asked Questions
How much does Infobip cost?

Infobip offers 1 pricing plan(s):

  • Infobip — USD0.00
Does Infobip offer a free trial?

Infobip does not currently offer a free trial.

What support does Infobip provide?

Infobip provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.

Is Infobip cloud-based or on-premise?

Infobip is Cloud Hosted software.

What training resources does Infobip offer?

Infobip provides Help Guides,Video Guides,Blogs for training.