Help Desk Software
Monthly,Yearly
About
The HelpHub software platform enables you to manage your knowledge base with original content, using an AI drag-and-drop editor tool to customize your content with logo & favicon, color scheme, and domain name. You can collaborate with your team and collect user votes on each article to measure key metrics via the dashboard. The software is used by small and medium companies.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
HelpHub
USD
49
/Month
- Unlimited users
- AI Article Writer
- Instant Search
- Customize look & feel
- Get user feedback
- Promote popular articles
- Unlimited users
- AI Article Writer
- Instant Search
- Customize look & feel
- Get user feedback
- Promote popular articles
User Reviews
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Frequently Asked Questions
How much does HelpHub cost?
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HelpHub offers 1 pricing plan(s):
- HelpHub — USD49.00 /Month
What is HelpHub used for?
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HelpHub is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does HelpHub offer a free trial?
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Yes, HelpHub offers a 0-day free trial.
What support does HelpHub provide?
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HelpHub provides Online (Ticket) support.
Is HelpHub cloud-based or on-premise?
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HelpHub is Cloud Hosted software.
What training resources does HelpHub offer?
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HelpHub provides Help Guides,Blogs for training.