- Up to 10k sessions/month
- 1 Project
- Unlimited user licenses
- Auto captured events
- 2 Sources
- Data Dictionary
- Standard analysis
- Ad-Hoc Analytics
- Reporting
- Auto capture
- APIs
- Connect to Sources - 2
- Projects - 1
- Event Visualizer
- Data Dictionary (Basic Governance)
- SOC-2 Compliance
- Onboarding & Implementation - Self-Service
- Heap University
- Up to 10k sessions/month
- 1 Project
- Unlimited user licenses
- Auto captured events
- 2 Sources
- Data Dictionary
- Standard analysis
- Ad-Hoc Analytics
- Reporting
- Auto capture
- AP
- Up to 40k sessions/month
- All sources
- 1 Destination
- CSV export
- Ad-Hoc Analytics
- Reporting
- Auto capture
- APIs
- Connect to Sources - Ultimate
- Projects - 1
- Event Visualizer
- Data Dictionary (Basic Governance)
- Heap Activate - Connect 1 Destination
- SOC-2 Compliance
- Basic Technical Support
- Onboarding & Implementation - Self-Service
- Professional Services Packages
- Heap University
- Up to 40k sessions/month
- All sources
- 1 Destination
- CSV export
- Ad-Hoc Analytics
- Reporting
- Auto capture
- APIs
- Connect to Sources - U
- Custom sessions
- 3 Projects
- Access to all add-ons
- Account-based analysis
- Single Sign-On
- Two-Factor Authentication
- Ad-Hoc Analytics
- Reporting
- Account-Based Analytics
- Auto capture
- APIs
- Connect to Sources - Ultimate
- Projects - 3(Add-on More)
- Event Visualizer
- Data Dictionary (Basic Governance)
- Governance(Advanced) - Add-on
- Report Alerts - Add-on
- Heap Activate - Connect Custom Destinations
- Heap Connect - Add-on
- SOC-2 Compliance
- Single Sign-On
- Two-Factor Authentication
- Basic Technical Support
- Standard
- Unlimited projects
- Heap Connect
- Heap Activate
- Advanced Governance
- Report Alerts
- Premier support
- Ad-Hoc Analytics
- Reporting
- Account-Based Analytics
- Auto capture
- APIs
- Connect to Sources - Unlimited
- Projects - Unlimited
- Event Visualizer
- Data Dictionary (Basic Governance)
- Governance(Advanced)
- Report Alerts
- Heap Activate
- Heap Connect
- SOC-2 Compliance
- Single Sign-On
- Two-Factor Authentication
- Basic Technical Support
- Standard Support
- Premium Support
- Onboarding & Implementation - Custom
- Professional Serv
What do you like best? By far, the installation and the ability to track all activity retroactively is the key feature for this product. It does mean that once things are up and running, which requires just one line of JS, you are tracking everything. ...
What do you like best? Easy to implement, compared to other solutions. What do you dislike? Time-consuming to set up specific events and segments. Only exports up to a set number of rows, so you need multiple exports No royalty for their l...
What do you like best? The product itself is pretty neat and useful for user-level analytics. What do you dislike? Heap, on one fine day, closed our account without any notice as we were exceeding our free trial quota. This unprofessional behavio...
What do you like best? The user drop tree graph from the funnel and the path from where the user landed helps great to make a quick and clear insight actions. What do you dislike? No alert system based on the conversion number between mins and ho...
What do you like best? I love the potential that Heap offers. I feel like I could learn a lot about my audience through Heap. What do you dislike? I don't like how hard it is to find the answers to the questions I have about my audience....
Heap offers 4 pricing plan(s):
- Free — USD0.00
- Growth — USD0.00
- Pro — USD0.00
- Premier — USD0.00
Yes, Heap offers a 0-day free trial.
Heap provides Online (Ticket),Business Hours support.
Heap is Cloud Hosted software.
Heap provides Help Guides,Video Guides,Blogs for training.