Giva eHelpDesk
By Giva eHelpDesk
Hospital Management Software
Onetime(Perpetual License)
About
eHelpDesk HMS is a comprehensive software that includes a help desk, IT service, customer service, dashboard, ITSM, and issue tracking features. All of these features are designed to add value to your medical facility, regardless of its size. The software has sections for different professionals in the hospital or clinic and ensures that everything runs smoothly. With eHelpDesk HMS, there is no need to go through multiple paper-based files as the tool digitally stores all of the necessary data in an organized manner. Additionally, eHelpDesk HMS helps augment medical and administrative data security.
Key Features
- ✓ Policy Management
- ✓ Physician Management
- ✓ Patient Records Management
- ✓ Out-Patient Management
- ✓ Inventory Management
- ✓ In-Patient Management
- ✓ Claims Management
- ✓ Bed Management
- ✓ Appointment Management
- ✓ Revenue Management
- ✓ Billing and Invoicing
Screenshots
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Pricing
Team
USD29/User/Month
- Up to 10 agents
- Up to 500 end users or customers
- 2 GB of storage
- 1 service desk
- 1 email inbox for converting emails into tickets
- Modules: Ticketing
- Knowledgebase
- Reporting
- Self-Service Portal
- Customer Satisfaction Surveys / Success Center
- Asset Management and Change Management
- iOS and Android mobile HTML applications
- HIPPA compliance and Giva will sign your BAA
- Custom Reports: The ability to create
- save
- and share reports
- Homepage dashboards
- Integration and workflow rules
- Custom Ticket for
Business
USD39/User/Month
- Up to 18 agents
- Up to 1500 end users or customers
- 5 GB of storage
- 3 service desks
- 3 email inboxes for converting emails into tickets
- Includes All Plan features
- Up to 18 agents
- Up to 1500 end users or customers
- 5 GB of storage
- 3 service desks
- 3 email inboxes for converting emails into tickets
- Includes All Plan features
Professional
USD69/User/Month
- No maximum number of agents
- Unlimited end users or customers
- 10 GB of storage
- Unlimited service desks
- Unlimited email inboxes for converting emails into tickets
- Includes All Plan Features
- Concurrent and Floating License Tokens available to reduce cost for less active agents
- Level 2 and senior personnel
- LDAP Synchronization Tool - no coding required (additional setup charge)
- Customer Success Manager
- No maximum number of agents
- Unlimited end users or customers
- 10 GB of storage
- Unlimited service d
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Frequently Asked Questions
How much does Giva eHelpDesk cost?
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Giva eHelpDesk offers 3 pricing plan(s):
- Team — USD29.00 /User/Month
- Business — USD39.00 /User/Month
- Professional — USD69.00 /User/Month
What is Giva eHelpDesk used for?
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Giva eHelpDesk is a Hospital Management Software solution. Top features include:
- Policy Management
- Physician Management
- Patient Records Management
- Out-Patient Management
- Inventory Management
Does Giva eHelpDesk offer a free trial?
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Yes, Giva eHelpDesk offers a 0-day free trial.
What support does Giva eHelpDesk provide?
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Giva eHelpDesk provides Business Hours,Online (Ticket) support.
Is Giva eHelpDesk cloud-based or on-premise?
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Giva eHelpDesk is Cloud Hosted software.
What training resources does Giva eHelpDesk offer?
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Giva eHelpDesk provides Help Guides,Blogs,Video Guides for training.
