Dixa
By Dixa
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Concurrency Support
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Auto Call Recording
- ✓ Call Monitoring
- ✓ Progressive Dialer
- ✓ Predictive Dialer
- Dixa Messenger as a Channel
- Conversation Timeline
- Intelligent Routing
- Offers
- Advanced Search
- Side Conversations
- Notes & Tags
- Transfers
- Analytics
- Activity Log
- Data Export
- Integrations
- Mobile SDK
- Customizable Contact Forms
- Contact Form API
- Contacts
- Conversation Overview
- Dixa Messenger as a Channel
- Conversation Timeline
- Intelligent Routing
- Offers
- Advanced Search
- Side Conversations
- Notes & Tags
- Transfers
- Analytics
- Activity Log
- Data Export
- Integrations
- Mobile SDK
- Customizable Contact Forms
- Contact Fo
- Includes features of Essential plan
- plus
- All Channels (Phone
- Dixa Messenger
- Live Chat
- SMS
- Facebook Messenger
- and Contact Forms)
- External Knowledge Base
- CSAT Measurement for Live Chat
- and Dixa Messenger
- Callback
- Language Detection
- Scheduled Conversations
- Agent Teams
- Unlimited Custom Cards
- Business Critical Integrations
- Includes features of Essential plan
- plus
- All Channels (Phone
- Dixa Messenger
- Live Chat
- SMS
- Facebook Messenger
- Instagr
- Includes features of Growth plan
- plus
- Routing with External Data
- Knowledge-Centered Service
- Advanced Conversation Automations
- Agent Identity with SCIM
- Sandbox Access
- Activity Log API
- Bulk Actions
- Routing Assistant in Dixa Messenger
- Includes features of Growth plan
- plus
- Routing with External Data
- Knowledge-Centered Service
- Advanced Conversation Automations
- Agent Identity with SCIM
- Sandbox Access
- Activity Log API
- Bulk Actions
- Routing Assistant in Dixa Messenger
- Includes features of Ultimate plan
- plus
- Custom API Limit
- Knowledge API
- Custom Services and Support
- Special Integration and Transition Support
- Includes features of Ultimate plan
- plus
- Custom API Limit
- Knowledge API
- Custom Services and Support
- Special Integration and Transition Support
What do you like best? The colors are pretty. Struggling to identify a feature that is otherwise a positive. What do you dislike? Non-sensical SLA sequence. Cannot sort emails by date received. Email replies do not consistently appear at either b...
Lovede guld og grønne skove. Når vi så underskrev så blev vi glemt flere gange, og pludseligt skulle vi selv betale programmere og udviklere til at udvikle signatur, API osv. Og pludseligt skulle vi have et nyt telefon nummer ?????Når vi så vil opsige vores...
What do you like best? That all platforms (phone, mail, chat) is in one website. What do you dislike? The program is confusing, and in order to help a customer through the mail, you have to read the entire correspondence due to that all ...
Med en virksomhed i hurtig vækst, og med et hurtigtvoksende Customer Care team, havde vi behov for at system til at køre hele vores kundekontakt.Valget stod mellem Dixa og Zendesk - og vi valgte forkert.Vi klinger godt med Dixas vision, og bestiller Demo af...
ALTID noget galt med programmet - Har brugt det på mit arbejde i tre år og det er decideret skod!Jeg skal bare ringe og modtage opkald, men det kan oftest ikke lade sig gøre.Har skrevet til support utallige gange, men det er jo noget nyt der ikke fungerer h...
Dixa offers 4 pricing plan(s):
- Essential — USD39.00 /User/Month
- Growth — USD89.00 /User/Month
- Ultimate — USD139.00 /User/Month
- Custom — USD0.00
Dixa is a Help Desk Software solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Yes, Dixa offers a 0-day free trial.
Dixa provides Phone,Online (Ticket) support.
Dixa is Cloud Hosted software.
Dixa provides Help Guides,Blogs,Video Guides for training.
