Help Desk Software
Monthly,Yearly
About
Introducing Desku, the ultimate platform for sending bulk notifications! Keep your audience informed about essential updates quickly and easily with this API-driven technology. With Desku, users can customize the capabilities to fit the needs of the specific audience; whether that means segmenting notifications based on geography or personalizing them for each recipient individually. They have full control over who receives which messages and when – no more worrying about reaching all users or sending out irrelevant alerts! Say goodbye to manual messaging processes and lengthy setup times with Desku. The streamlined user experience makes bulk alerting easy to get up and running in minutes as opposed to hours! They guarantee reliability every time and are dedicated to making sure that every single one of the messages is delivered as expected. Desku is secured by top-of-the-line encryption algorithms so users can be sure that their data is safe; rest assured that all transmissions remain private between sender and receiver in a secure environment lead by experts in enterprise security solutions. Stay
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Startup
USD
29
/User/Month
- Unlimited Tickets
- Up to 5 Email Address
- Unlimited Knowledge Base
- Team management
- Advance Reports
- Macros and rules
- Integration Access
- Unlimited Tickets
- Up to 5 Email Address
- Unlimited Knowledge Base
- Team management
- Advance Reports
- Macros and rules
- Integration Access
Team
USD
59
/User/Month
- Unlimited Tickets
- Unlimited Email Address
- Unlimited Knowledge Base
- Team management
- Advance Reports
- Macros and rules
- Integration Access
- Whitelabel & CNAME
- 3 Shopify integration
- 3 Woocommerce integration
- CSAT
- Magento integration (Soon)
- Unlimited Tickets
- Unlimited Email Address
- Unlimited Knowledge Base
- Team management
- Advance Reports
- Macros and rules
- Integration Access
- Whitelabel & CNAME
- 3 Shopify integration
- 3 Woocommerce integration
- CSAT
- Magento integration (Soon)
Business
USD
89
/User/Month
- Unlimited Tickets
- Unlimited Email Address
- Unlimited Knowledge Base
- Team management
- Advance Reports
- Macros and rules
- Integration Access
- Whitelabel & CNAME
- 3 Shopify integration
- 3 Woocommerce integration
- CSAT
- In App Survey
- Facebook Integration
- Whatsapp Integration
- Instagram Integration (Soon)
- Magento integration (Soon)
- Unlimited Tickets
- Unlimited Email Address
- Unlimited Knowledge Base
- Team management
- Advance Reports
- Macros and rules
- Integration Access
- Whitelabel & CNAME
- 3 Shopify integration
- 3 Woo
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Frequently Asked Questions
How much does Desku cost?
▼
Desku offers 3 pricing plan(s):
- Startup — USD29.00 /User/Month
- Team — USD59.00 /User/Month
- Business — USD89.00 /User/Month
What is Desku used for?
▼
Desku is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Desku offer a free trial?
▼
Yes, Desku offers a 0-day free trial.
What support does Desku provide?
▼
Desku provides Online (Ticket) support.
Is Desku cloud-based or on-premise?
▼
Desku is Cloud Hosted software.
What training resources does Desku offer?
▼
Desku provides Help Guides,Blogs,Video Guides for training.
