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Customer Thermometer

Customer Thermometer Verified

By Customer Thermometer

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★ 3.0  ·  2 reviews Survey/ User Feedback Software Onetime(Perpetual License)
About
Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks
Key Features
  • ✓ Skip Logic
  • ✓ Survey Templates
  • ✓ Support Audio / Images / Video
  • ✓ Site Intercept Survey
  • ✓ Question Branching
  • ✓ Online Survey
  • ✓ Multiple Question Types
  • ✓ Embeddable Survey
  • ✓ Email Distribution
  • ✓ Data Analysis Tools
  • ✓ 360 Degree Feedback
  • ✓ Question Library
  • ✓ Phone Survey
  • ✓ Offline Response Collection
  • ✓ Mobile Survey
  • ✓ Kiosk Survey
  • ✓ Custom Survey URLs
Pricing
Runner
USD 29
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Embedded Thermometers via 3rd party applications.
  • Outlook / Gmail email footer Thermometers.
  • NPS reporting
  • Personalized Ribbon reporting
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for ac
Contact Sales
Jumper
USD 49
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Includes features of Advanced plans (200+ responses)
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment em
Start Free Trial
Flyer
USD 99
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Includes features of Advanced plans (200+ responses)
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment em
Contact Sales
Mach 1
USD 159
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Includes features of Advanced plans (200+ responses)
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment em
Contact Sales
Match 2
USD 259
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Includes features of Advanced plans (200+ responses)
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment em
Contact Sales
Match 3
USD 400
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Includes features of Advanced plans (200+ responses)
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment em
Contact Sales
Match 4
USD 700
/Month
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment email alerts.
  • Upgrade
  • downgrade or cancel your account at any time.
  • Awesome Ministry of Magic support
  • Includes features of Advanced plans (200+ responses)
  • Unused responses roll over each month
  • Full reporting functionality
  • Unlimited users for account access.
  • Pay only for what you use; no per-agent pricing.
  • Response & comment em
Contact Sales
Enterprise
USD 0
Get Started
User Reviews + Write a Review
F
Flora
★★★☆☆
Customer thermometer gives you a full picture of your customers' satisfaction

PROS & CONS What are the best aspects of this product? I love the analytics features of the Customer Thermometer. The software categorizes the comments by color stars such as: red, yellow, green and gold stars, also separates the responses in ...

F
Flora
★★★☆☆
Customer thermometer gives you a full picture of your customers' satisfaction

PROS & CONS What are the best aspects of this product? I love the analytics features of the Customer Thermometer. The software categorizes the comments by color stars such as: red, yellow, green and gold stars, also separates the responses in a ...

Frequently Asked Questions
How much does Customer Thermometer cost? ▼

Customer Thermometer offers 8 pricing plan(s):

  • Runner — USD29.00 /Month
  • Jumper — USD49.00 /Month
  • Flyer — USD99.00 /Month
  • Mach 1 — USD159.00 /Month
  • Match 2 — USD259.00 /Month
  • Match 3 — USD400.00 /Month
  • Match 4 — USD700.00 /Month
  • Enterprise — USD0.00
What is Customer Thermometer used for? ▼

Customer Thermometer is a Survey/ User Feedback Software solution. Top features include:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching
Does Customer Thermometer offer a free trial? ▼

Customer Thermometer does not currently offer a free trial.

What support does Customer Thermometer provide? ▼

Customer Thermometer provides Business Hours,Online (Ticket) support.

Is Customer Thermometer cloud-based or on-premise? ▼

Customer Thermometer is Cloud Hosted software.

What training resources does Customer Thermometer offer? ▼

Customer Thermometer provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company Customer Thermometer
HQ Brighton, Colorado United States
Starting price USD29 /Month
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Personals Enterprises SMEs SMEs
Customization
No
Categories
Survey/ User Feedback Software
Links
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