Reputation Management Software
Onetime(Perpetual License)
About
The Customer Alliance web-based SaaS reputation management software is designed specifically for the hospitality industry. This tool helps to ensure the appropriate analysis and systematic collection of reviews through a customized automated guest survey. Customer Alliance serves as a reliable customer review platform whereby users can embed the guest reviews on their official website and gather reviews from every significant hospitality search engine. Managing the responses given to the customer/guests feedback is easy using this SaaS product. You can find this tool highly efficient in conducting social media monitoring to get insights into your customers, competitors, key influencers, etc.
Key Features
- ✓ Social Media Metrics
- ✓ Review Monitoring
- ✓ Response Management
- ✓ Customer Review Platform
- ✓ Campaign Management
- ✓ Sentiment Analysis
- ✓ Social Media Monitoring
- ✓ Gamification
Screenshots
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Pricing
Basic
USD
0
- Customizable guest questionnaires
- Automated email & SMS review invitations
- Multilingual email
- SMS & questionnaires
- Review Widget & Certificate on your website
- Review feed (XML) integration in your website
- Social media sharing
- Facebook application
- Extensive real-time review statistics
- Connects with your PMS (click for our current interfaces)
- Review notifications
- Excel & PDF reports
- Free training & email support
- Customizable guest questionnaires
- Automated email & SMS review invitations
- Mul
Plus
USD
0
- Basic Features
- Online reputation monitoring & Social Media Monitoring
- Customizable guest questionnaires
- Automated email & SMS review invitations
- Multilingual email
- SMS & questionnaires
- Review Widget & Certificate on your website
- Review feed (XML) integration in your website
- Social media sharing
- Facebook application
- Extensive real-time review statistics
- Connects with your PMS (click for our current interfaces)
- Review notifications
- Review distribution to OTAs & metasearch engines (TripAdvisor
- Go
Premium
USD
0
- PLUS Features
- Online reputation monitoring & Social Media Monitoring
- Competition analysis & SMS invitation
- Backend Interface for your chain
- Customizable guest questionnaires
- Automated email & SMS review invitations
- Multilingual email
- SMS & questionnaires
- Review Widget & Certificate on your website
- Review feed (XML) integration in your website
- Social media sharing
- Facebook application
- Extensive real-time review statistics
- Connects with your PMS (click for our current interfaces)
- Review distribut
User Reviews
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Frequently Asked Questions
How much does Customer Alliance cost?
▼
Customer Alliance offers 3 pricing plan(s):
- Basic — USD0.00
- Plus — USD0.00
- Premium — USD0.00
What is Customer Alliance used for?
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Customer Alliance is a Reputation Management Software solution. Top features include:
- Social Media Metrics
- Review Monitoring
- Response Management
- Customer Review Platform
- Campaign Management
Does Customer Alliance offer a free trial?
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Yes, Customer Alliance offers a 0-day free trial.
What support does Customer Alliance provide?
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Customer Alliance provides Business Hours,Online (Ticket) support.
Is Customer Alliance cloud-based or on-premise?
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Customer Alliance is Cloud Hosted software.
What training resources does Customer Alliance offer?
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Customer Alliance provides Help Guides,Blogs,Video Guides for training.
