- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- Advanced Customer Management System
- Flexible Deployment Models
- APIs
- Omni-channel Platform Integration
- Available Customization Tools
- Fully Scalable
- High-end Security
- Advanced Customer Management System
- Flexible Deployment Models
- APIs
- Omni-channel Platform Integration
- Available Customization Tools
- Fully Scalable
- High-end Security
Great and productive product, using it vastly . Highly recommended!!!
very easy to use with a lot of possibilities to communicate with customers. The best there is ! Thank you commbox !!
The best customer support service at a cost-effective, scalable price.
What do you like best? Once all set up correctly, the service is seamless and covers so many means of contact into a company that they are few things left to be desired. The design is intuitive and once you've used it for 5 minutes it becomes secon...
Awesome system, easy to use with a lot of possibilities to communicate with customers. The best there is!
CommBox offers 1 pricing plan(s):
- CommBox — USD0.00
CommBox is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
CommBox does not currently offer a free trial.
CommBox provides Phone,Business Hours support.
CommBox is Cloud Hosted software.
CommBox provides Help Guides,Blogs,Video Guides for training.