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CommBox

CommBox

By CommBox

5.0  ·  28 reviews Help Desk Software Onetime(Perpetual License)
About
CommBox is a customer support and messaging platform that provides businesses with an AI-powered omnichannel solution to communicate with their customers. The platform allows businesses to use channels like WhatsApp, social media, video, voice, SMS and more, as per their requirements from one smart inbox. Users can add all-new customer communication channels besides simultaneously monitoring all of their brand assets and online conversations through a unified view. The platform offers an ultimate inbox and outbox for teams to keep all conversations in one place, besides making SLA compliance, tagging, assignments and routing easy.
Key Features
  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage
Pricing
User Reviews + Write a Review
AW
Archie Whitehouse
★★★★★
Recommended !!!

Great and productive product, using it vastly . Highly recommended!!!

AR
Allex Ray
★★★★★
True professionals.

very easy to use with a lot of possibilities to communicate with customers. The best there is ! Thank you commbox !!

SS
Samuel Sharp
★★★★★
High level working environment.

The best customer support service at a cost-effective, scalable price.

AI
Administrator in Leisure, Travel & Tourism
★★★★★
"The wonders of Commbox"

What do you like best? Once all set up correctly, the service is seamless and covers so many means of contact into a company that they are few things left to be desired. The design is intuitive and once you've used it for 5 minutes it becomes secon...

BT
Brandon Tyler
★★★★★
Awesome system

Awesome system, easy to use with a lot of possibilities to communicate with customers. The best there is!

Frequently Asked Questions
How much does CommBox cost?

CommBox offers 1 pricing plan(s):

  • CommBox — USD0.00
What is CommBox used for?

CommBox is a Help Desk Software solution. Top features include:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
Does CommBox offer a free trial?

CommBox does not currently offer a free trial.

What support does CommBox provide?

CommBox provides Phone,Business Hours support.

Is CommBox cloud-based or on-premise?

CommBox is Cloud Hosted software.

What training resources does CommBox offer?

CommBox provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company CommBox
HQ Glil Yam Kibbutz,
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No
Categories